Executive Assistant I

About the role

Responsible for providing administrative support to a senior executive, relieving them of administrative duties often of a confidential, diversified, and complex nature. Serves as a management delegate for email inbox and systems, coordinates schedules, and acts as a liaison for administrative requests.

Responsibilities

• Provides administrative support to the area executive.
• Administers programs, projects, campaigns, and/or processes for the operating unit served.
• Captures and records dictation involving a normal range of business vocabulary.
• Coordinates manager’s schedule, makes appointments, and arranges and coordinates travel schedules.
• Answers, screens, and directs incoming calls determining those which can be handled by subordinates to the executive.
• Aids in the preparation of administrative reports, performs difficult and/or sensitive information gathering, completes moderately complex reporting and analysis, and distributes such reports to the appropriate people.
• Greets internal and external customers answering questions of a complex nature.
• Sorts and distributes incoming mail as well as preparing outgoing mail and other correspondence.
• Responds to incoming mail and other materials not requiring the attention of the executive.
• Calls and arranges meetings, prepares agendas, reserves and prepares facilities.
• Liaises with key executives, external management personnel, and other persons important to the bank to transmit information and obtain data.
• Creates written correspondence and reports from rough drafts, making changes in grammar, punctuation or spelling as needed.
• Organizes and maintains confidential file system and files correspondence and other records.
• Serves as a liaison to others outside the department related to administrative requests.
• Other administrative duties as assigned.

Requirements

• Requires ability to properly read and write well enough to type, edit, and proof general business correspondence and prepare reports as normally acquired through completion of a high school education.
• Maintains a high level of confidentiality and professionalism.
• Ability to multitask, handling multiple tasks and projects simultaneously.
• Strong interpersonal skills to build relationships across the organization.
• Demonstrates problem-solving skills to handle moderately complex issues.

Qualifications

• Requires in-depth knowledge of company policies, procedures, and operations to assume a variety of administrative details usually acquired in five or more years of secretarial/administrative experience with at least three years with company preferred.
• Experience with Microsoft office products, such as Word and Excel, is necessary.

Skills

• Excellent communication and organizational skills.
• Ability to manage multiple priorities and deadlines.
• Proficient in Microsoft Office Suite.

Benefits

At Fifth Third, we offer a comprehensive benefits package including:

• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plans with employer contributions.
• Flexible spending accounts for medical and dependent care expenses.
• Life and disability insurance coverage.
• Employee assistance programs.
• Discounts on various products and services.
• Continuing education and professional development opportunities.
• Wellness programs.
• Flexible work arrangements.

Pay

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Schedule

Full-time position.