Executive Assistant, COO

About the role

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Executive Assistant to COO conserves COO's time and promotes the corporate image by representing the COO internally and externally, acting as liaison between the COO, key executives, board members and employees. Provides high-level support to the COO and their executive team members. Acts as an extension of the office of the COO by conducting research, preparing reports and other confidential materials, as well as communicating with board members and executives. Duties are highly confidential and require comprehensive knowledge of Alignment Healthcare’s policies, procedures, and operations. Responsibilities require discretion, independent judgment, confidence, tact, and poise.

Responsibilities

• Represents the COO by welcoming visitors, reviewing correspondence; arranging company dinners and other corporate functions; answering questions and meeting requests directed to the COO and their team.
• Accountable for the execution of Office of the COO meetings to include: Booking and planning the meeting schedule, assembling meeting materials, distributing information to executive team members, taking notes during the meetings, and distributing follow-up materials.
• Demonstrates professionalism, sound judgment, and the ability to handle sensitive and confidential information while interacting with executives, board members, and external stakeholders.
• Helps ensure continuity and consistency by providing historical context, prior decisions, and organizational background information when requested by executives.
• Arranges corporate travel and meetings by developing itineraries and agendas; booking air/ground transportation; arranging lodging and meeting accommodations.
• Completes projects and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; problem-solving; adjusting plans.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Improves quality results by studying, evaluating, and re-designing processes, implementing changes.
• May act as meeting recorder, summarizing action items precisely and following up on them.
• Identifies opportunities to improve administrative and operational processes and assists with implementation of approved improvements.
• Supports the COO and executive leadership team through professional communication, effective stakeholder coordination, and high-quality administrative execution by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Delivers