Executive Assistant

Responsibilities

• Manage a complex and fast-changing executive calendar, including scheduling meetings, coordinating appointments, and prioritizing commitments.
• Provide general administrative support including answering calls, drafting correspondence, preparing documents, and managing filing systems.
• Create, maintain, and organize executive documents, shared files, and operational materials (e.g., agendas, dashboards, trackers).
• Cook up travel arrangements for the COO, including detailed itineraries, lodging, transportation, and logistics.
• Prepare meeting materials, set agendas, and ensure the COO is briefed and equipped for all engagements.
• Aid in planning and execution of internal leadership meetings, field visits, and operational events.
• Support the COO with cross-functional coordination across hospitality, restaurant, retail, and operations teams.
• Aid with special projects, research tasks, and operational initiatives as assigned.
• Maintain confidentiality and demonstrate sound judgment when handling sensitive or proprietary information.
• Serve as a point of contact between the COO and internal/external stakeholders with professionalism and tact.
• Prepare and process purchase orders, expense reports, approvals, and other documents; maintain accurate records and ensure timely submission and tracking of all required documentation.

Qualifications

• A high school diploma required; bachelor’s degree preferred.
• Experience supporting a senior executive in a fast-paced corporate environment, ideally within hospitality, restaurants, or a similar high-volume industry.
• Demonstrated experience managing complex administrative workflows and executive support tasks.
• Exceptional verbal and written communication skills.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Able to type a minimum of 60 words per minute.
• Experience with Oracle or similar enterprise systems is a plus.
• Professional, poised, and capable of working effectively with executives, teams, and external partners.
• Able to exercise discretion, maintain confidentiality, and handle high-pressure situations with composure.