Exchange Migration Engineer

Role Overview

The Exchange Migration Engineer will participate in the planning, design, and management of email and data migration during large acquisitions. This position provides support for the migration of email to Exchange Online and assists with data migrations from external sources to Box. This role requires knowledge of Exchange Online, Internet Email systems, and DNS.

Responsibilities

• Assist with the migration of mailboxes from multiple external sources to one or more managed Exchange Online tenants.
• Assist in the planning and execution of the migration process, ensuring minimal disruption to users and business operations.
• Collaborate with senior engineers, internal teams, and external partners to assess current mailbox configurations and requirements for migration.
• Provide escalation support to end-users during the migration process, addressing any issues or concerns promptly.
• Document migration procedures, configurations, and troubleshooting steps for future reference.
• Assist the Data Migration team as necessary to migrate data from external sources to a centralized, managed Box instance.

Required Technical Skills

• 3+ years of experience with ProofPoint Email Protection, with an understanding of DKIM, SPF, and DMARC.
• Experience with PowerShell scripting.
• Experience using BitTitan MigrationWiz for mailbox migration to Exchange Online.
• Experience configuring and troubleshooting end-user clients (Outlook and MS Teams) on multiple platforms (Windows, MacOS, iOS & Android).
• Hands-on software and hardware troubleshooting experience.
• Ability to explain technical procedures in business terms for non-technical stakeholders.
• Excellent written, oral, and presentation skills.

Preferred Qualifications

• Current industry certifications are encouraged, with a focus on Exchange Online, Entra ID and Security, and Box.
• Experience with Jira, Miro, and Confluence.
• Experience with Box migration tools.
• Ability to solve complex technical problems through sound and methodical troubleshooting.

Education

A bachelor's degree in computer science or information systems, or equivalent IT work experience of 3+ years is required.

Experience

A minimum of 3 years of experience with Microsoft Exchange Online, including migrations, is required.

Pay

$70-75/hr.

Location

Fort Mill, South Carolina

Contract Duration

6 months

About Everforth Apex

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits

• Supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans.
• ESPP (Employee Stock Purchase Program) and a 401K program with a company match after 12 months of tenure.
• HSA (Health Savings Account) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, certification prep, and access to technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team and certified Career Coach.