EXCHANGE MANAGER ($2-5M)/CRANE

About the role

Why the Navy Exchange Service Command? While some serve overseas for our country, we hold down the fort — we serve the men and women who wear the flag — America’s strength, America’s heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do. You can expect an unforgettable, dynamic, and competitive work environment. Manages all operations of a branch or location activity consisting of several departments including the retail store personalized services service station food outlets and concessionaires.

Responsibilities

• Directly responsible and accountable for the performance and mission effectiveness of the Exchange and or assigned departments as well as compliance with all operating procedures.
• Assesses the overall efficiency and integrity of assigned functions with particular emphasis on high risk areas that may be susceptible to loss such as inventory shrink shoplifting refund fraud paperwork error associate theft receiving and Open Purchase Order OPO errors.
• Ensures that all directives policies and regulations relative to the management of cost control and loss prevention initiatives are adhered to.
• Actively works to create an environment intolerant of internal and external theft paperwork error and inventory shrink.
• Plans and through subordinate supervisors directs all operations of the activity to ensure achievement of established sales and profit goals.
• Initiates corrective action as necessary.
• Implements NEXCOM policies and procedures coordinates operations with department managers and or supervisors.
• Monitors activity operations and recommends staffing requirements based on projected sales services level goals.
• Responsible for uniform merchandise and assistance to military customers.
• Conducts meetings with associates and supervisors to ensure proper implementation of NEX programs and customer service.
• Performs administrative functions relating to the development of the activity budget and exercises obligational authority for the control of funds within prescribed limits.