Excellerate Quality Supervisor- Alabama

About the role

The Quality Systems Supervisor is responsible for the monitoring, auditing, and continuous improvement of the Quality Management System. They provide clear communication and quality guidance ensuring the Excellerate Quality Management System (QMS) documentation is compliant to customer requirements, industry and regulatory standards, and product or process specifications. They coordinate strategies and objectives to further develop quality system processes with other functional leaders for continuous improvement of the QMS.

Responsibilities

• Author and improve the majority of quality processes for the company including training, document control, complaints management, and other quality processes deemed as necessary.
• Serve as the document / change control SME for the company and improve and manage the Change Control process to ensure compliance of Change Requests for the cross-functional team.
• Support the implementation, configuration, innovation, and management of QMS software, and other software including training and document organization and migration.
• Operate the internal quality system including the full document lifecycle for Nonconforming Material (NCMs), Corrective Actions/Preventative Actions (CAPA), and version controls/release of updated QMS documentation.
• Support the continued development of the CAPA and Deviation process and work with Excellerate product quality to track complaint investigations and deviations as required.
• Support cross-functional meetings and activities as core team QMS Quality representative, as necessary.
• Develop, monitor, and report on relevant metrics to assess the effectiveness of the QMS such as internal process audits, and other quality processes deemed as necessary.
• Develop and support the Management Review process.
• Oversee duties of the Document Control Specialist and provide mentorship for continued growth of the position.
• Actively participate in Faith’s hiring referral and mentoring program, as appropriate.

Requirements

• Education: High School Diploma or GED
• Experience: Two (2) years of related industry experience with Quality Systems Management. An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

Qualifications

• Travel: 10-25%, based on company need.
• Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.

Skills

• Strong communication and quality guidance skills.
• Ability to coordinate and implement quality system processes.
• Knowledge of Quality Management System (QMS) and its documentation.
• Experience with QMS software and other software.
• Effective problem-solving and decision-making skills.
• Excellent organizational and project management skills.

Benefits

Joining FTI opens doors to redefine what’s possible for your future. Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success. FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

Pay

Competitive, merit-based compensation.

Schedule

This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.

Company Information

Career Development and Continued Education Programs, Competitive Compensation, Merit-Based Recognition, Flexible and Robust Benefits Package, Faith’s Hiring Referral and Mentoring Program.

Equal Opportunity Employer

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.