Examiner

::: section ## Job Description {#jobDescriptionHeading translate=""} ::: section ## Responsibilities {#responsibilitiesHeading translate=""} Communicating with consumers by telephone, and through written correspondence, to assist them with setting up payment plans and problem resolution to bring resolution to accounts Providing thorough, efficient, and accurate account updates on computer files for each call made or received Skip tracing to locate consumer contact information Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties Complying with and staying up-to-date on all TSI policies and procedures Maintaining knowledge of functional areas, company policies, and procedures Providing feedback to management concerning possible problems or areas of improvement Making recommendations to implement improved processes Performing other duties as assigned by management ::: section ## Qualifications {#qualificationsHeading translate=""} Bachelors Degree from an accredited education institution OR four (4) years of equivalent post-secondary education, training, and/or professional level competency in accounting, tax collection, finance or directly related computer science, that demonstrates the ability to use independent judgement, initiative, and discretion to make decisions on complex matters Previous collection experience preferred Good critical thinking, analytical skills, strong attention to detail Proficient computer skills Ability to maintain the highest level of confidentiality Excellent interpersonal, written, and oral communication skills High levels of ambition, keen to grow their career Experience with customer service, problem solving or just the motivation to learn a new skill A positive, friendly demeanor who finds joy in everyday Strong communication skills The ability to work and prioritize independently Additional Details Full-time Bi-weekly Hourly pay Flexible schedule Must be able to pass background check and tax clearance We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state or local laws. :::