Examiner

Agency: Department of Public Safety, Agency Safety Division | Position: Administrative Specialist I (S) / Claims Examiner | Position Number: 60086593 | Grade: NC08

About the role

The Office of Victim Compensation Services (OVCS) is accepting applications for a Claims Examiner. This position responds to frequent requests from claimants, care providers, management, and the general public about specific claims and programmatic issues. The major purpose is to determine the eligibility of compensable expenses submitted under the Crime Victims Compensation Program, which requires extensive knowledge of program guidelines due to the complexity of bills.

The primary purpose of OVCS is to serve victims of North Carolina through two mandated programs: Crime Victim Compensation and Rape Victims Assistance. The Crime Victim Compensation Program reimburses citizens who suffer medical expenses and lost wages as a result of being an innocent victim of a crime committed in North Carolina (NCGS Chapter 15B), working directly with the North Carolina Crime Victims Compensation Commission. The Rape Victim Assistance Program provides free forensic medical examinations for victims of rape or sex offenses (NCGS Chapter 143B-1200). Eligible victims include those of rape, assault, child sexual abuse, domestic violence, drunk driving, and families of homicide victims. OVCS also develops victim service policies, procedures, and programs within DPS, provides training to intra-agency and inter-agency personnel, and conducts outreach to victims, communities, and agencies across North Carolina to ensure utilization of both programs.

Responsibilities

• Provides direct services to adult and child victims of violent crimes, in accordance with the powers and duties of the Crime Victims Compensation Division.
• Establishes and maintains a resource network with health care and human services organizations.
• Establishes and maintains a directory of service agencies which provide assistance to victims of violent crimes.
• Implements a system of data collection and processing which will provide timely and accurate information for use by the Department, law enforcement and other public agencies, the media, and General Assembly.

Requirements

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Preferences

• Experience working with NCGS Chapter 1433-1200 and/or NCGS Chapter 15B.
• Experience working with state and/or local Victim Services.
• Experience writing reports and/or correspondence.
• Experience conducting a variety of internal audits, including compliance, operational, information systems, financial, performance, investigations related to fraud, waste or abuse, and/or special reviews.

Pay

Recruitment Range: $39,244.00 – $53,298.00. Salary will be based on relevant qualifications, internal equity, and budgetary considerations for the advertised position.

Schedule

Full-time (40 hours per week, Monday – Friday, 8:00 AM – 5:00 PM). This position qualifies for teleworking on a part-time basis. The agency is committed to providing flexibility in work schedules.

Benefits

• Paid vacation
• Paid sick leave
• Paid holidays
• Retirement
• Health insurance

For questions about this vacancy, contact Teresa Mitchell at teresa.mitchell@ncdps.gov.