EVS - Utility

Responsibilities

• Enhances the guest experience by providing exceptional service.
• Cleans floors (vacuum, mop, shampoo); spot cleaning as necessary.
• Maintains cleanliness of ash/trash containers, cleaning and removing trash as necessary.
• Cleans ashtrays.
• Cleans glass surfaces.
• Cleans restrooms.
• Cleans slot bases/machines; pushes in slot chairs.
• Greets and interacts with guests when appropriate.
• Uses cleaning chemicals and safety equipment as required.
• Communicates all maintenance issues to supervisor.
• Executes daily cleaning projects.
• Collects/secures lost-and-found articles.
• Restocks storage closets daily.
• Trains new employees as needed.
• Establishes and maintains close working relationships with all Dover Downs employees to ensure maximum cooperation, productivity, morale and guest service.
• Adheres to department and property policies and procedures.
• Represents Bally's Hotel and Casino in the most positive manner with guests, co-workers, managers, and vendors.
• Controls inventory of supplies.
• Maintains knowledge of the property.
• Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, as well as reducing costs.
• Works safely, following all established safety rules and regulations.
• Communicates effectively with co-workers, supervisors and guests.
• Follows all relevant policies and procedures.
• Complies with the company’s recycling program standards.
• Provides exceptional customer service.
• Performs other duties as assigned.

Work Environment

• Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
• Must be available to work weekends, holidays, and nights as scheduled.

Additional Benefits

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions.
• Starting Compensation: $16.50/hr