Jobs · Marketing · Illinois

EVS Tech II-Housekeeping Part Time Days

Northwestern Medicine · Lake Forest, IL · 2 wk ago
On-siteMarketingPart-time

This is a part-time position at 20 hours per week located at Catherine Gratz Griffin Lake Forest Hospital. The hours are 8:00 AM to 4:30 PM with every other weekend rotation.

Responsibilities

  • Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces.
  • Follows policies and procedures on patient isolation and contact precautions as necessary.
  • Stocks paper items and other supplies in assigned areas as necessary or designated.
  • Maintains cart and equipment in clean, working condition and stores in appropriate storage area.
  • Promotes safety in the workplace by using wet floor signs, PPE, not leaving housekeeping cart or supplies unattended.
  • Uses chemicals and equipment in an effective and safe manner, including appropriate chemicals diluted at the correct ratio in properly labeled containers.
  • Notifies supervisor of equipment needing repairs and reports all safety hazards to manager.
  • Communicates to supervisor any issues, including inability to complete schedule, and is proactive in dealing with observed deficiencies (reports issues/work requests to supervisor/manager or Call Center, picks up debris outside of regular work area).
  • Establishes and maintains interpersonal relationships with hospital personnel while assuring confidentiality of patient information.
  • Exhibits the ability to articulate designed scripting model to each customer served.
  • Uses organizational and unit/department resources efficiently, managing work schedule to complete tasks and assignments on time.
  • Contributes to opportunities and processes for continuous improvement, participates in efforts to reduce costs, streamline work processes, improve, and grow services provided.
  • Presents a friendly, approachable, professional demeanor and appearance.
  • Provides accurate information and timely updates to patients and customers, addressing questions and concerns promptly or identifying appropriate resources.
  • Provides directions or assistance to patients and customers with finding their way.
  • Uses effective service recovery skills to solve problems or service breakdowns when they occur.
  • Demonstrates teamwork by helping co-workers within and across departments.
  • Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.

Requirements

  • Must exhibit the ability to follow oral and written instructions.
  • Must be able to communicate effectively with patients, visitors, and staff.
  • Must be able to use the proper tracking and communication tools utilized by the department.
  • Must be able to work independently.

Qualifications

  • Preferred: One to three years of environmental services experience in a healthcare or hospitality environment.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Benefits include tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.

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