EVS Tech II-Housekeeping Part Time Evenings

About the role

This is a part time position at 24 hours per week located at Catherine Gratz Griffin Lake Forest Hospital. The hours are 3:30p to 12a with an every other weekend rotation.

Responsibilities

• Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces.
• Follows policies and procedures on patient isolation and contact precautions as necessary.
• Stocks paper items and other supplies in assigned areas as necessary or designated.
• Maintains cart and equipment in clean, working condition and stores in appropriate storage area.
• Promotes safety in the workplace. Uses wet floor signs, PPE, not leaving housekeeping cart or supplies unattended.
• Uses chemicals and equipment in an effective and safe manner. Uses appropriate chemicals, diluted at the correct ratio, in properly labeled containers.
• Notifies supervisor of equipment needing repairs. Reports all safety hazards to manager.
• Communicates to supervisor any issues, including inability to complete schedule and is proactive in dealing with observed deficiencies (reports issues/work requests to supervisor/manager or Call Center, picks up debris outside of regular work area).
• Establishes and maintains interpersonal relationship with hospital personnel, while assuring confidentiality of patient information.
• Exhibits the ability to articulate designed scripting model to each customer we serve.
• Uses organizational and unit/department resources efficiently. Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement. Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so.
• Provides directions or help to patients and customers with finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.

Qualifications

Required:

• Must exhibit the ability to follow oral and written instructions.
• Must be able to communicate effectively with patients, visitors and staff.
• Must be able to use the proper tracking and communication tools utilized by department.
• Must be able to work independently.

Preferred:

• One to three years of environmental services experience in a healthcare or hospitality environment.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.