EVS Tech-Housekeeping Casual Weekend Mid Shift
Northwestern Medicine · Lake Forest, IL · 1 mo ago
On-siteMarketingPart-time
About the role
This is a casual (non-benefited) position at 16 hours per week located at Catherine Gratz Griffin Lake Forest Hospital. The schedule is every Saturday and Sunday, 12p to 8:30p.
Responsibilities
- Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces.
- Follows policies and procedures on patient isolation and contact precautions as necessary.
- Stocks paper items and other supplies in assigned areas as necessary or designated.
- Maintains cart and equipment in clean, working condition and stores in appropriate storage area.
- Promotes safety in the workplace by using wet floor signs, PPE, not leaving housekeeping cart or supplies unattended, and using chemicals and equipment in an effective and safe manner.
- Uses appropriate chemicals, diluted at the correct ratio, in properly labeled containers.
- Notifies supervisor of equipment needing repairs and reports all safety hazards to manager.
- Communicates to supervisor any issues, including inability to complete schedule, and is proactive in dealing with observed deficiencies (reports issues/work requests to supervisor/manager or Call Center, picks up debris outside of regular work area).
- Establishes and maintains interpersonal relationships with hospital personnel while assuring confidentiality of patient information.
- Exhibits the ability to articulate designed scripting model to each customer served.
- Uses organizational and unit/department resources efficiently, manages work schedule to complete tasks and assignments on time.
- Contributes to opportunities and processes for continuous improvement, participates in efforts to reduce costs, streamline work processes, improve and grow services provided.
- Presents a friendly, approachable, professional demeanor and appearance.
- Provides accurate information and timely updates to patients and customers, addresses questions and concerns promptly, or identifies appropriate person and resources to do so.
- Provides directions or help to patients and customers with finding their way.
- Uses effective service recovery skills to solve problems or service breakdowns when they occur.
- Demonstrates teamwork by helping co-workers within and across departments.
- Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
Requirements
- Must exhibit the ability to follow oral and written instructions.
- Must be able to communicate effectively with patients, visitors, and staff.
- Must be able to use the proper tracking and communication tools utilized by the department.
- Must be able to work independently.
Qualifications
Preferred: One to three years of environmental services experience in a healthcare or hospitality environment.
Schedule
Every Saturday and Sunday, 12:00 PM to 8:30 PM (16 hours per week).
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Benefits include:
- Tuition reimbursement and loan forgiveness
- 401(k) matching
- Lifecycle benefits