EVS Tech-As Needed, Evenings

Location: DeKalb, Kishwaukee Hospital – Environmental Services. Casual (as needed) position with evening shift (3:00 PM–11:30 PM); weekend and holiday availability required.

About the role

The EVS Tech reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and regulatory and accreditation standards.

Responsibilities

• Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces.
• Follows policies and procedures on patient isolation and contact precautions as necessary.
• Stocks paper items and other supplies in assigned areas as necessary or designated.
• Maintains cart and equipment in clean, working condition and stores in appropriate storage area.
• Promotes safety in the workplace: uses wet-floor signs, PPE, and never leaves housekeeping cart or supplies unattended.
• Uses chemicals and equipment in an effective and safe manner; ensures chemicals are diluted at the correct ratio and stored in properly labeled containers.
• Notifies supervisor of equipment needing repairs and reports all safety hazards to manager.
• Communicates to supervisor any issues, including inability to complete schedule, and is proactive in dealing with observed deficiencies (reports issues/work requests to supervisor/manager or Call Center, picks up debris outside of regular work area).
• Establishes and maintains interpersonal relationships with hospital personnel while assuring confidentiality of patient information.
• Exhibits the ability to articulate designed scripting model to each customer served.
• Uses organizational and unit/department resources efficiently; manages work schedule to complete tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement; participates in efforts to reduce costs, streamline work processes, improve and grow services.
• Presents a friendly, approachable, professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers; addresses questions and concerns promptly or identifies appropriate person and resources to do so; provides directions or help to patients and customers.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping co-workers within and across departments; communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.

Requirements

• Must exhibit the ability to follow oral and written instructions.
• Must be able to communicate effectively with patients, visitors, and staff.
• Must be able to use the proper tracking and communication tools utilized by the department.
• Must be able to work independently.

Qualifications

Preferred: One to three years of environmental services experience in a healthcare or hospitality environment.

Pay

Hourly rate: $17.00 – $23.80. Placement within the range depends on relevant work experience, internal equity, and—for positions represented by a labor union—the rules outlined in the collective bargaining agreement.

Benefits

Northwestern Medicine offers a wide range of benefits that provide tools and resources to improve physical, emotional, and financial well-being while providing protection for unexpected life events. Benefits include:

• Comprehensive training and development opportunities, mentorship programs, educational support, and student loan repayment.
• Flexible work options, a Reimbursable Well-Being Fund, and a Total Rewards package supporting physical, mental, emotional, and financial well-being.
• Volunteer opportunities in local communities and workforce-led resource groups driving inclusive change.

Learn more at jobs.nm.org/benefits.