EVS Operations Manager

Purpose

Accountable for leading, guiding & directing the Trinity Health ministry area functional responsibilities. Enable ministry level strategy to address internal or external business & regulatory issues; provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals.

Essential Functions

• Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
• Leadership: Providing advice, guidance & leadership to RHM & Ministry leaders in developing strategies & in the achievement of performance goals. Enable Collaboration across & within System Services Function Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations.
• Direction & Growth: Providing advice, guidance & leadership to System Services Function Area, Regions & Health Ministries. Leading standardization/systemness & optimization of policy, process, methodology, establishing a national community of practice.
• Strategic Support & Accountability: Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives. Responsible for supporting regional efforts to comply with functional area priorities.
• Organization-wide focal point for establishing functional strategies & governance over financials & staffing. Accountable for communication between System Services Function Area, Regions & Health Ministries leaders.
• Operational Delivery: Measuring & reporting KPIs/metrics & value delivery. Providing advice, guidance & leadership for the colleague life cycle.

Minimum Qualifications

• HS Diploma or equivalency required
• BA or BS degree preferred in Hospitality Management, Environmental Services, Business Administration, or other related field
• Minimum of seven (7) years experience in healthcare hospitality management, to include direct supervision and managing or leading a team
• Experience of computer-based programs (MS Word, Excel, Outlook, PowerPoint, Teams)

Additional Qualifications (nice to have)

• Master’s Degree in Business Administration, Healthcare Administration, Hospitality Management, or other related field
• 10+ years of experience in Healthcare Environmental Services, Food Service Management or Hospitality Services, to include strategic and operational experience managing and leading large teams

Physical & Mental Requirements & Working Conditions

• Continuous clinical / patient facing work environment. Includes continuous work time indoors (subject to travel requirements) under temperature-controlled & well-lit conditions; may encounter occasional variable external environmental conditions.
• Occasional lifting, up to 30 pounds unassisted; occasional travel; continuous use of computer; includes continuous sitting & may require occasional long periods of continued walking, standing, stooping, bending, pulling & pushing.
• Must be able to: Adapt to frequent interruptions, shifting priorities & stressful situations; attend to tasks until complete; understand & relate to complex ideas & concepts & be able to remember multiple tasks & regimens extending over long periods of time & work on concurrent tasks / projects.
• Frequent reading of small print; frequent hearing of normal sounds & voice patterns; give / receive instructions & other verbal communications in-person & over the phone / computer / device / equipment assigned with some background noise.
• Continuous manual dexterity activities & occasional grasping/handling.
• Continuously maintain a safe working environment & use available personal protective equipment (PPE).

Pay Range

Pay Range: $58166 - $87249 per year