EVS Lead Attendant - Swing Shift - Full-Time - Maryland

Min Compensation USD $17.00/Hr. Max Compensation USD $17.00/Hr.

About the role

As the Environmental Services Lead Attendant, you will play a key role in ensuring the highest standards of cleanliness and service throughout Live! Casino & Hotel. Working closely with the EVS Supervisor, you will lead shift operations, serve as the primary point of contact for team members, and ensure all areas—gaming and non-gaming—are maintained to perfection. Your responsibilities include conducting inspections, managing supplies and equipment, preparing for upcoming shifts, and supporting team training. By combining hands-on leadership with strong organizational skills, you will help create a clean, safe, and welcoming environment for guests and team members alike.

Responsibilities

• Assist the EVS Supervisors with maintaining standards of cleanliness and service
• Serve as the primary point of contact for team members on that shift as needed
• Review feedback from daily inspections with EVS Leadership
• Manage supplies and cleanliness of Storage locations, including inventory
• Prepare supplies for the upcoming shift
• Maintain and inspect equipment
• Ensure all Team Members are properly trained to their assigned task
• Conduct inspections on all gaming and non-gaming EVS areas daily
• Fill all reasonable guest requests or place guest in contact with appropriate person for assistance
• Maintain the strictest confidence of any and all confidential and proprietary information
• Maintain a high level of professional appearance, demeanor, ethics, and image of self and subordinates
• Attend all regular departmental meetings as well as other related meetings
• Complete necessary reports in a timely manner to meet deadlines

Skills

• Ability to analyze and interpret departmental needs and results
• Ability to solve complex problems
• Ability to read, write and interpret instructions in English
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization
• Good communication and public relations skills
• Highly organized and detail-oriented
• Flexible schedule

Qualifications

• High School Diploma or GED Equivalent
• A 2-year degree in related fields or equivalent work experience
• Two (2) to five (5) years of experience in a high-volume facility to include but not limited to retail, casino, hospital, hotel, or public facility in janitorial or executive housekeeping
• Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency

Physical Requirements

• Ability to ascend and descend stairs several times a day
• Ability to sit and stand for extended periods of time
• Use of stairs and elevators

Working Conditions

24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees. Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. You will work in an environment where smoking is allowed. This is a union position, and individuals in this role may be required to pay applicable union dues and fees.

Benefits

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Generous retirement savings options
• Paid Time Off
• Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Pay

$17.00 per hour

About the Company

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market
• To be given the power and responsibility to put service and community first
• To come together as a strong team, while valuing and celebrating our diversity
• To be given the tools, resources, and opportunity to grow in their career
• To work hard and have fun

Live is a 24 hour / 7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency! Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. You will work in an environment where smoking is allowed.