EVS Lead Attendant - Full-Time -Swing Shift - Maryland

Why We Need Your Talents

As the Environmental Services Lead Attendant, you will play a key role in ensuring the highest standards of cleanliness and service throughout Live! Casino & Hotel. Working closely with the EVS Supervisor, you will lead shift operations, serve as the primary point of contact for team members, and ensure all areas—gaming and non-gaming—are maintained to perfection. Your responsibilities include conducting inspections, managing supplies and equipment, preparing for upcoming shifts, and supporting team training. By combining hands-on leadership with strong organizational skills, you will help create a clean, safe, and welcoming environment for guests and team members alike.

Where You'll Make an Impact

• Assist the EVS Supervisors with maintaining standards of cleanliness and service
• Serve as the primary point of contact for team members on that shift as needed
• Review feedback from daily inspections with EVS Leadership
• Managing supplies and cleanliness of Storage locations, including inventory
• Getting supplies ready for the upcoming shift
• Maintaining inspecting equipment
• Ensure all Team Members are properly trained to their assigned task
• Conduct inspections on all gaming and non-gaming EVS areas daily
• Fill all reasonable guest requests or place guest in contact with appropriate person for assistance
• Must maintain the strictest confidence of any and all confidential and proprietary information
• Maintain a high level of professional appearance, demeanor, ethics, and image of self and subordinates
• Attends all regular departmental meetings as well as other related meetings
• Completes necessary reports in a timely manner to meet deadlines

Skills to Help You Succeed

• Ability to analyze and interpret departmental needs and results
• Solve complex problems
• Read, write and interpret instructions in English
• Work collaboratively and communicate effectively with team members at all levels of the organization
• Good communication and public relations skills
• Highly organized and detail-oriented
• Flexible schedule

Must-Haves

• High School Diploma or GED Equivalent
• A 2-year degree in related fields or equivalent work experience
• Two (2) to five (5) years of experience in a high-volume facility to include but not limited to retail, casino, hospital, hotel, or public facility in janitorial or executive housekeeping
• Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency

Physical Requirements

• Ability to ascend and descend stairs several times a day
• Ability to sit and stand for extended periods of time
• Use of stairs and elevators

Working Conditions

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises
• You will work in an environment where smoking is allowed
• Please note that this is a union position, and individuals in this role may be required to pay applicable union dues and fees

Perks We Offer You

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Generous retirement savings options
• Paid Time Off
• Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

• To be part of an exciting experience unlike any other in the market
• To be given the power and responsibility to put service and community first
• To come together as a strong team, while valuing and celebrating our diversity
• To be given the tools, resources, and opportunity to grow in their career
• To work hard and have fun
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises
• You will work in an environment where smoking is allowed

This response is AI-generated, for reference only.