EVS, Lead - 2nd Shift

About the role

The EVS Lead at Oak Grove Racing, Gaming & Hotel ensures the highest level of guest satisfaction through the cleanliness of all guest areas and common public areas. This includes the 1st-floor hotel lobby, gaming floor, lounges, restrooms on the gaming floor, offices, restaurants, parking lots, and any other areas deemed necessary.

Responsibilities

• Directly supervise team members in the EVS Department
• Ensure EVS Attendants are performing duties as instructed
• Maintain a constant awareness of safety and accident prevention
• Supervise the development and implementation of the training program for all EVS employees
• Ensure the department’s day-to-day activities are running smoothly and according to standards
• Preparing ordering requisitions for EVS
• Vacuuming/cleaning carpet
• Cleaning spills and removing any biohazardous materials
• Keep storage areas clean and carts well-stocked, clean, and tidy
• Keep utility carts stocked with cleaning supplies
• Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines
• Act as a department champion, promoting the department’s and company's services and functions to other employees, departments, vendors, applicants, and others who visit the department and property
• Perform other duties as assigned.

Requirements

• Able to read, analyze, and interpret common documentation
• Able to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff
• Able to write and present information to management in a reasonable manner
• Able to quickly and accurately perform normal mathematical computations in regard to the implementation of duties
• Able to define problems, collect data, establish facts, and draw valid conclusions
• Able to interpret a wide variety of instructions and deal with several variables
• Available to work when needed, including weekends, holidays, and nights

Qualifications

• Must be 21 years of age
• High School Diploma or equivalent preferred
• Able to obtain and maintain a valid Kentucky gaming/racing license

Skills

• Ability to read, analyze, and interpret common documentation
• Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff
• Ability to write and present information to management in a reasonable manner
• Ability to quickly and accurately perform normal mathematical computations in regard to the implementation of duties
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret a wide variety of instructions and deal with several variables

Physical requirements & working conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The noise level in the work environment is usually moderate to loud.
• The employee is expected to circulate throughout all gaming areas, including the smoking area, actively observing players and the functioning of machines.