EverHealth - Sr Cloud Database Administrator (Remote)

About the role

We are seeking a senior Cloud Database Administrator to support and improve the production databases and environment behind DrChrono, one of EverHealth’s core healthcare SaaS applications.

Responsibilities

• Manage Production Database Systems
• Administer and support DrChrono’s cloud database environments in AWS
• Manage MariaDB on AWS RDS, including replica sets, replication health, backups, restores, configuration, and failover readiness
• Use Bytebase to help administer database access, changes, and workflows
• Support backup, restore, disaster recovery, and business continuity practices
• Troubleshoot and Improve Performance
• Lead hands-on troubleshooting of database performance issues in production
• Analyze slow queries, locking, replication lag, indexing, connection behavior, and other workload patterns
• Tune queries, indexes, schema patterns, and database configurations to improve performance and reliability
• Partner with engineering teams to identify application-level database issues and recommend practical fixes
• Help establish repeatable steps for diagnosing/resolving recurring database issues
• Improve Reliability and Operational Discipline
• Help define standards for database administration, access control, change management, and release support
• Work closely with Platform Engineering, SRE, Product Engineering, Security teams
• Communicate database risks, tradeoffs, and recommendations clearly
• Help engineering teams make sound decisions when designing, changing, or scaling database-backed systems
• Support capacity planning, scaling decisions, and database lifecycle management
• Maintain clear documentation for database environments, operational procedures, and recovery processes
• Partner with Security and Compliance teams to support secure handling of PHI

Requirements

• 8+ years of database administration experience in production software environments
• Deep experience with MariaDB on AWS RDS
• Strong experience with AWS Aurora
• Hands-on experience administering AWS-hosted database services
• Strong experience troubleshooting database performance issues in production environments
• Strong database performance tuning experience, including query analysis, indexing, locking, schema review, and workload optimization
• Experience using Bytebase to administer databases, manage database changes, or support database workflows
• Hands-on experience with RDS replica sets, replication behavior, failover readiness, backups, restores, and production operations
• Strong experience with Redis in production environments
• Strong understanding of database reliability, capacity planning, disaster recovery, and operational best practices
• Experience supporting SaaS, cloud-hosted, or high-availability database platforms
• Experience working in healthcare technology, healthcare SaaS, or other regulated data environments (strongly preferred)
• Experience supporting HIPAA-compliant systems and handling PHI securely (strongly preferred)
• Experience partnering with SRE, DevOps, infrastructure, or platform engineering teams (strongly preferred)

Qualifications

• Nice to have: Experience with Infrastructure-as-Code (e.g., Salt, Spacelift, Terraform, OpenTofu, etc.)
• Nice to have: Experience with AWS Redshift
• Nice to have: Experience with AWS DocumentDB
• Nice to have: Experience with AWS QuickSight
• Nice to have: Experience supporting or planning migrations from AWS RDS to AWS Aurora
• Nice to have: Experience with Fivetran or similar data integration platforms
• Nice to have: Familiarity with HITRUST and SOC 2 environments