Events, Promotions & Entertainment Coordinator- Full Time (Harrah's Ak-Chin Casino)

Responsibilities

• Aids in budgeting of yearlong calendar of promotions, events and entertainment by tracking all project data.
• Conceives and plans yearlong calendar by tracking and submitting accurate feedback on all events, promotions and entertainment performances.
• Collaborates with Planning and Analysis to generate events, promotion and entertainment PRO and POST forms.
• Executes all events, promotions on/off the property.
• Very detailed and thorough planning of all events and promotions.
• Very detailed and thorough advancement of all entertainment acts and performances.
• Prepares, reviews and submits all events, promotion, entertainment internal controls including but not limited to promotional rules, Tribal Gaming Agency notifications, requests and other regulations.
• Prepares, ensures accuracy, reviews and proofs all events, promotion & entertainment creative and copy including but not limited to creative assignment forms, invitations, e-mails and other marketing assets.
• Uses supplied tools to accurately track finances, guest counts and regulatory approvals.
• Keeps all events & entertainment folders up to date, responsible for submitting all request forms in a timely manner.
• Keeps all events & entertainment checklists up to date and adheres to set timelines.
• Clear and timely coordination of both volunteer and on-call employee labor, as appropriate.
• Accurately communicates all project details / plans to the events, promotions and entertainment team according to all departmental processes.
• Communicates with other departments in a detail-oriented and timely manner.
• Maintains and updates department recordkeeping of events, promotions and entertainment by maintaining individual project folders, both paper and electronic.
• Maintains security and confidentiality of files, records and lists.
• Supports events, promotions and entertainment assigned to fellow coordinators to help ensure their success.
• Always provides outstanding guest service and is a liaison and greeter for production staff, tour managers, crew, hotel staff for concerts and other performances produced by Harrah’s Ak-Chin.
• Responsible for other general and administrative tasks, as assigned by events, promotions and entertainment manager or supervisor.

Qualifications

• High school diploma or GED required; associate or bachelor’s Degrees are preferred.
• 1-2 years’ experience in project management required.
• Intermediate to advanced PC skills, including but not limited to use and navigation of Microsoft© Office, web-based applications and other software systems.
• Intermediate to advanced PC skills, including but not limited to use and navigation of Microsoft© Office, web-based applications and other software systems.
• Must have the ability to read, write and technical skills as part of application process.
• Undergoes pre-employment screening and selection process.
• Must be able to suggest and promote activities (events, promotions & entertainment) to guests & employees and upsell revenue-generating experiences.
• Must be able to interact effectively and make connections with people of different age groups and demographics.
• Must be able to demonstrate mathematical aptitude towards Arizona approved games of chance, and basic probability and statistics as applicable to comprehension of promotional games of chance, as part of application process, or within six months of hire.
• Must be able to successfully work on multiple projects simultaneously.
• Must be able to make rational decisions, act quickly & solve problems in a timely manner.
• Must meet all relevant regulatory requirements.
• Agrees to sign non-disclosure agreement and pass drug test contingent upon job offer.
• Able to lift and/or carry objects weighing up to 50 pounds.
• Able to correspond via telephone and e-mail in a fast-paced environment.
• Able to respond to visual and auditory cues.
• Able to continuously maneuver including the ability to bend, crouch, kneel, and twist, in both an office setting at a desk, and while in front of or interacting with guests.
• Able to possess outgoing personality and be able to greet guests in a courteous and friendly manner.
• Able to hold and operate a ticket scanning device during the assigned shifts.
• Able to move quickly around entire property and stand for long periods of time.
• Able to work independently with minimal supervision.
• Able to respond calmly and make rational decisions when handling customer needs and concerns while maintaining an upbeat and positive attitude.
• Able to work in areas containing secondhand smoke.
• Able to work in noisy environment.
• Able to work both indoors and outdoors.
• Able to work a flexible schedule, including but not limited to non-standard shift times, lengths and days off.
• Able to work and stand outside, sometimes in heat more than 115 degrees.
• Able to work independently.
• Able to push or pull up to 150 pounds.
• Able to see and remember the specific details of incidents and persons.