Events and Client Services Coordinator - Cherry Creek Innovation Campus

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as the primary client contact for inquiries, tours and booking requests. Drafts correspondence sends confirmations for event details, timelines and resources while maintaining client satisfaction.
• Provides on-site support for event setup checks, room readiness, AV coordination, signage, and vendor load-in/load-out. Assists with day-of logistics, registration tables, hospitality, and client needs, during events. Supports room turnovers, equipment setup, and customer service on high-volume days.
• Manages event calendars, room bookings, holds, and confirmations. Tracks payments, deposits, invoices, and required insurance or compliance forms. Supports purchasing, vendor coordination, and supply ordering. Maintains CRM accuracy, client notes, follow-up communication and event documentation. Assists with inventory management.
• Assists instructors and the GM in coordinating student hiring, onboarding, schedules and assignments. Supports documentation of student hours and learning outcomes.
• Assists with digital content, promotional materials, website updates, and event announcements and event photography.
• Performs other duties as assigned or requested.

MINIMUM QUALIFICATIONS

• High School Equivalency (HSE) diploma
• Three (3) years of professional work experience in event coordination, hospitality, customer service, office administration, or related work
• Strong verbal and written communication skills with the ability to provide professional customer service to diverse clients and partners
• Proficiency with Google Suits, ability to learn CRM, scheduling, and event management software
• Strong organizational skills with the ability to manage multiple events, timelines, and administrative tasks simultaneously
• Able to work independently and collaboratively in a fast-paced environment, adapting to shifting priorities and event demands
• Able to maintain accurate financial, scheduling, and documentation records with attention to detail