Event Technician, Audio Visual - Renaissance Columbus Downtown

Responsibilities

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
• Strives to exceed the expectations and needs of internal and external customers.
• Maintains a positive relationship with all clients through effective communication.
• Makes sure guests' needs are met and the equipment setup is working properly.
• Makes rounds on-site to check on customers throughout the day.
• Understands and fosters the hotel/client relationship.

Qualifications

• High School Diploma required. Associate’s degree is preferred.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in an educational environment is preferred.
• A valid driver’s license is required for team members that may operate Company vehicles.
• Must be able to lift 50 lbs.

Benefits

• Paid Time Off
• Paid Holidays
• Floating Holidays
• Sick/Personal Days
• Training & Development
• Rewards/Incentives