Event Support Associate

About the role

This role supports the onsite execution of winery events, including private dinners, lunches, meetings, receptions, community events, and other guest experiences. The Event Support Associate assists with event setup, service, guest hospitality, breakdown, and general event operations to help ensure each event is executed smoothly and delivers an exceptional guest experience.

Responsibilities

• Support onsite execution of winery events, including dinners, lunches, meetings, receptions, community events, and other hospitality experiences.
• Assist with event setup, including tables, chairs, place settings, linens, décor, signage, service stations, and other event materials.
• Provide attentive, professional service to guests, including greeting, directing, serving food and beverages, clearing tables, and responding to guest needs.
• Partner with event, culinary, tasting room, and hospitality teams to ensure event timelines, service standards, and guest expectations are met.
• Maintain cleanliness and organization of event spaces before, during, and after events.
• Assist with event breakdown, including clearing tables, resetting spaces, packing supplies, removing trash, and returning equipment and materials to designated areas.
• Communicate event needs, guest requests, timing updates, and operational concerns to event leadership.
• Help create a welcoming, polished, and hospitable environment that reflects Chateau Ste. Michelle service standards.

Requirements

• Must be at least 21 years of age with a high school diploma or equivalent.
• Class 12 MAST Permit and Food Handler's Permit required.
• Able to lift and carry up to 50 pounds.
• Stand and walk for extended periods of time.
• Ability to work in various weather conditions.

Qualifications

• Prior hospitality, restaurant, banquet, catering, tasting room, or event service experience preferred.

Skills

• Strong guest service skills with a professional, warm, and welcoming presence.
• Ability to follow direction, stay organized, and contribute positively as part of a team.
• Strong verbal communication skills and ability to communicate guest or operational needs clearly.
• History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

Benefits

• Health Care Coverage including medical, dental, vision & prescription - eligible on date of hire for full-time employees
• Paid Vacation & Holidays
• 401(k) with Employer Match and Supplemental Contribution
• Employee Wine Discounts

Pay

$17.67 - $22.99 per hour based upon relevant experience.

Schedule

This is a part-time, hourly role that is eligible for tips. This opportunity may require daytime, evening, weekend, and holiday availability based on scheduled onsite events and business needs.