Event Staff - Brand Ambassador

Key Responsibilities

• Serve as the welcoming face at events during guest check-in and throughout event activation
• Provide friendly, knowledgeable, and professional interactions with guests
• Answer guest questions and help ensure an elevated experience for all attendees
• Aid in event setup and breakdown, including unloading and packing materials
• Support event-day logistics, such as managing guest lists, distributing materials, and tracking participation
• Ensure brand standards are upheld through every guest touchpoint
• Maintain awareness of the event timeline and responsibilities
• Collaborate with team members and event leads to ensure seamless execution

Scheduling and Availability

• This role is contract-based (1099) and scheduled based on your availability
• Event shifts are shared in advance through a shared calendar & signup system
• Ambassadors opt in to events they are available and suited for
• Shifts may occur on weekdays, evenings, weekends, and holidays
• Flexibility to work across multiple event roles and formats is required

Ideal Candidate Traits

• Enthusiastic and outgoing
• Strong understanding of customer service and hospitality principles
• Proactive, adaptable, and able to follow direction with minimal supervision
• Comfortable leading guest-facing activations and a background in hospitality or events in preferred
• Passion for engaging with others and making memorable connections

Qualifications

• 2–5 years of event ambassador or hospitality experience
• On-site event experience with audiences ranging from 10 to 500 guests
• Ability to engage with diverse audiences in a friendly, professional manner
• Experience with vendor coordination, raffles, surveys, or guest activations is a plus
• Proven ability to adapt and solve problems in fast-paced environments
• Excellent communication, time management, and organizational skills
• High energy, positive attitude, and commitment to exceptional service
• Must be at least 18 years of age and legally eligible to work in the U.S.
• Must be willing to undergo pre-hire checks including Background and drug screen

Physical Requirements

• Ability to stand and walk for extended periods
• Able to lift and carry up to 30 lbs.
• Comfortable working both indoors and outdoors
• Exposure to heat, weather changes, and other outdoor elements is common
• Must be able to perform duties during varying weather conditions, including heat, rain, or wind