Event Staff

Our client is hiring Event Staff for a short-term project at the Baltimore Convention Center in Baltimore, MD to support global IP sales operations for a leading global fandom platform.

About the Role

In this short-term project role, you will support merchandise planning and sales operations for global customers through a fandom commerce platform. The position focuses on maintaining a seamless purchasing experience for fans worldwide through product management, sales event monitoring, onboarding support, customer response analysis, and operational coordination. This is a highly collaborative, short-term assignment that requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage product sales operations including product registration, display management, and exposure updates
• Maintain in-service announcements and sales event
• Support onboarding processes and onboarding guides for new labels
• Assist with back-office tasks related to contracts and settlements
• Monitor sales events and analyze customer responses and feedback
• Communicate with internal departments and external business partners to ensure smooth operations
• Support operational improvement initiatives to enhance customer purchasing experience

Requirements

• No restrictions on major or prior work experience
• Strong understanding of global fandom culture and fandom platform users
• Excellent organizational skills with strong attention to detail
• Ability to proactively support operations and create value within a team environment
• Strong communication skills and positive attitude
• Ability to manage multiple tasks calmly and efficiently in a fast-paced environment
• Collaborative mindset with the ability to work cross-functionally

Preferred Qualifications

• Experience with customer services
• Experience using e-commerce admin or back-office systems

Benefits

• Weekly pay
• Day 1 benefits including medical, dental, and Telemedicine
• Employee assistance
• 401k program
• Opportunity to support a global fandom commerce platform
• Collaborative and fast-paced team environment
• Exposure to global e-commerce and merchandising operations
• Career growth opportunities within digital commerce and operations

Pay

$19.00/hr

Schedule

Contracted: 3 days - Sunday-Tuesday 08-09 to 08-12 (days can change). Flexible business hours based on operational needs.

Walk-in hiring event on Monday, August 3rd or Tuesday, August 4th from 11:00am-3:00pm at 7622 Belair Rd., Nottingham, MD 21236.