Event Staff

About the role

This position is responsible for implementing policies and procedures for the satisfaction and safety of Guests while providing a superior guest experience. Depending upon your availability and the events scheduled, this position is Part-time and Seasonal and is primarily for events in the Phoenix Metro Area.

Responsibilities

• Assist Guests with entry into the event: may collect and/or scan tickets, verify wristbands and badges, or direct Guests coming in and out of the event.
• Welcome Guests to events and provide them with helpful information or directions that will enhance their experience.
• Follow proper screening procedures for all guests by conducting bag searches, hand wand or metal detector screenings, or ID verification.
• Ensure Guest satisfaction and safety by preventing prohibited items from entering the event and enforcing event policies.
• Control and monitor access to VIP and restricted areas.
• Respond quickly to potential crowd control issues, investigate incidents, and complete incident reports on a timely basis.
• Report actual/suspected violations of event policies, procedures, rules or regulations to Command or designated Supervisor.
• Learn and adhere to the policies, procedures and regulations of different venues, facilities, and events.

Requirements

• Excellent customer service skills.
• Must be at least 18 years of age.
• Must have a clean background with no felonies or misdemeanors!
• Must be able to pass a pre-employment drug screening.
• Ability to work nights, weekends, and holidays.
• Ability to collaborate effectively with others to produce results.
• Ability to communicate effectively with others both verbally and in writing.
• Ability to stand 6 to 8 hours.
• Ability to work outside in extreme weather conditions.
• Ability to comprehend numerous policies, procedures, and concepts and to respond using good judgment and discretion based on general and client-specific policies.
• Ability to maintain accurate records and complete incident reports.
• Ability to react appropriately in emergency situations.

Pay

Starting pay $16.00 - $18.00/hr