Event Services Part-Time

About the role

Reports to the Glass City Center Operations Team Leader (Supervisors) and/or Operations Manager. This part‑time position performs a variety of event‑related service tasks and duties before, during, and after “show hours,” including facility housekeeping and cleaning tasks as required and directed.

Professional Standards

All Event Services Team Members are expected to demonstrate reliability, professionalism, teamwork, attention to detail, and a commitment to providing a clean, safe, and welcoming environment for every client, event, and guest at Glass City Center.

Responsibilities

• Clean and maintain event spaces, meeting rooms, common areas, and other assigned areas before, during, and after events.
• Remove trash and replace trash and recycling liners as needed.
• Sweep and mop telescopic seating units.
• Sweep, vacuum, and mop floors as required.
• Wipe and sanitize tables, chairs, counters, and other high‑touch surfaces.
• Clean and restock restrooms, including sinks, mirrors, urinals, and toilets, using proper cleaning and sanitation techniques.
• Restock cleaning closets and supplies and ensure cleaning towels are clean and ready for use.
• Respond promptly to spills, service calls, and areas requiring immediate attention.
• Safely operate cleaning equipment and machinery as directed (training provided).
• Perform routine window cleaning before, during, and after events.
• Clean the facility and related support areas, including VIP rooms, dressing rooms, and other designated spaces.
• Report equipment or building damage to the Maintenance Team and Operations Manager/Supervisor.
• Report major maintenance issues, hazards, and safety concerns to appropriate management or maintenance personnel.
• Use radio to maintain consistent communication with team members and event coordinators.
• Work closely and professionally with coworkers, Food and Beverage staff, clients, event coordinators, and the public to provide excellent service and positively represent the facility.
• Assist with additional event and facility service duties as assigned by Operations management.

Qualifications

• One year of experience in performing a variety of event service‑related work.
• Good knowledge of cleaning techniques and housekeeping skills used in event services.
• High School diploma or equivalent.
• Ability to verbally communicate with the public, clients, and management; written communication skills and basic computer skills.
• Ability to work from CAD drawings, other working drawings, and event checklists; able to read blueprints.
• Valid Ohio driver’s license.

Physical Requirements

• Bend, stoop, kneel, reach, stand, walk, and perform repetitive physical activities as required.
• Lift and carry supplies, equipment, trash, and other materials as required.
• Perform cleaning and facility service duties for extended periods.
• Safely operate assigned cleaning equipment and machinery following appropriate training and procedures.

Work Environment

The position involves morning, afternoon, evening, weekend, and holiday work, with mandatory overtime as needed. Team members may work both outdoors and indoors at the Glass City Center property, must be well‑groomed, and wear the full uniform in accordance with the facility’s policy and procedure manual.