Event Service Manager South Coast Winery Resort & Spa

Pay

Competitive salary

401(k) matching

Dental insurance

Health insurance

Vision insurance

Tuition assistance

Employee discounts

Benefits

• Paid time off
• Parental leave
• Training & development
• Wellness resources

Skills

• Strong organizational skills with exceptional attention to detail
• Proven ability to manage multiple events and deadlines simultaneously
• Excellent communication and customer service skills
• Proficiency with event management systems (Delphi experience preferred)
• Ability to work flexible schedules, including weekends and holidays

Qualifications

• 2–4 years of experience in event services, catering, or hotel operations

Responsibilities

• Act as the primary contact for clients after contract signing, overseeing all event detailing and execution
• Cook up and manage BEOs, banquet checks, event resumes, and diagrams with accuracy and attention to detail
• Maintain and manage event data, space blocking, and revenue tracking within Delphi
• Collaborate closely with Banquets, Culinary, Front Office, Engineering, and other departments to ensure seamless service
• Conduct planning site inspections, client walkthroughs, and wedding tastings for confirmed events
• Manage event deposits and payments accurately and in a timely manner
• Maintain strong relationships with vendors, including rental, entertainment, and transportation partners
• Attend weekly BEO and resume meetings and support the Sales Team as needed
• Ensure all event spaces, materials, and equipment meet brand and guest expectations

Requirements

• Professional demeanor with a passion for hospitality and relationship-building

Location

Work in a stunning wine country resort environment

Be part of a collaborative, service-driven hospitality team

About the Role

Create unforgettable experiences for weddings, corporate groups, and social events

Schedule

Flexible schedule, including weekends and holidays

Company Information

Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with 4 hotels and resorts as well as 3 wineries across the United States.

Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Hill Country, Texas.

The company also serves as the owner-franchisee for Radisson Hotel Orlando Lake Buena Vista South, Orlando Florida. The company also owns the South Coast Winery in Temecula California, Carter Estate Winery in Temecula California and the Carter Creek Winery in Hill Country, Texas.

For More information, visit us at CarterHospitality.com.

Niche

We design, build and care for unique settings where communities thrive and memorable experiences come to life.

EEO Statement

We are an Equal Employment Opportunity employer.