Event Server

About the Role

GreatHorse is a private golf club that offers an exceptional lifestyle without pretentiousness. Located in Hampden, Massachusetts, the club provides world-class golf, breathtaking views, and upscale amenities, including luxury lodging, an outdoor pool and bar, a private spa and fitness center, golf simulators, tennis and pickleball courts, transportation services, and an award-winning restaurant and bar. Our culinary team uses seasonal ingredients sourced from Our Farm at GreatHorse.

Responsibilities

• Aid event managers in serving guests during banquet functions to ensure a positive guest experience.
• Set up event room as requested by supervisor, including glassware, silverware, and linen.
• Attend pre-event meetings to learn function particulars, including guest expectations.
• Maintain assigned station, appearance, and sanitation.
• Greet and welcome guests.
• Respond to guest requests in a timely, courteous, and friendly manner.
• Serve beverages and food in the appropriate order and consistent with supervisor expectations.
• Quickly remove dishes as guests finish each meal.
• Abide by all corporate acts, laws, and requirements about serving alcoholic beverages.
• Replenish beverages when necessary.
• Check in with guests to ensure satisfaction.
• Reset the event room according to supervisor specifications for readiness.
• Maintain reasonable, regular, and punctual attendance.
• Adapt to changing duties based on business needs.

Requirements

• Minimum of 18 years of age to serve alcoholic beverages.
• Availability to work various shifts, including evenings, nights, weekends, and occasional holidays.
• Physical ability and stamina to manage, carry, and/or lift items up to forty pounds.
• Ability to stand, walk, and move around for the entire shift.

Skills

• Knowledge of beverage ingredients.
• Multi-tasking abilities.
• Good oral communication skills.
• Ability to remain calm and professional in a fast-paced work environment.
• Ability to take initiative and perform job functions with diligence, speed, and accuracy.
• Confidence and knowledge of the venue while upholding the integrity of The Starting Gate.

Physical Demands

• Required to use motor coordination with finger dexterity most of the workday.
• Required to exert physical effort in handling objects more or less than 30 pounds.
• Required to walk or stand for extended periods of time.