Event Server

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity.

About the role

Reports to: Event Captain/Event Manager. The Event Server is committed to great customer service and has a passion for promoting 21c Museum Hotels. The role is thorough, task-oriented, and requires the ability to effectively complete tasks of varying importance while dependably stepping into any position within the department as needed. The Event Server must be willing and able to work within a diverse workforce serving a diverse clientele and relate to people from a variety of backgrounds.

Responsibilities

• Hands-on execution of events while working with other Banquets & Catering (B&C) teammates.
• Interacts with Event Captains and Event Manager throughout the function to ensure excellent event service.
• Fulfills all set-up and tear-down of events per BEO, Requisition sheet, and Event Captain instructions.
• Executes excellent customer service to all guests in the hotel/restaurant, not just those attending the event.
• Takes orders from guests, serves food and drinks, and clears tables as necessary.
• Follows the steps of service for each specific type of event.
• Demonstrates knowledge of procedures, terminology, and techniques used in the B&C department.
• Demonstrates knowledge of ingredients of all food and beverage items served and available for the function.
• Knows hours, features, and services offered by 21c Museum Hotels.
• Demonstrates a positive, proactive, and motivated attitude in any situation.
• Able to work in a team for large events and solo for smaller meetings.
• Reports to work on time and ready to work the scheduled shift.

Requirements

• Able to work flexible hours (nights, weekends).
• Responsible, dependable, and punctual.
• Basic math skills.
• Strong communication skills; must be able to speak, read, and understand English.
• Clean and professional appearance.
• Demonstrates enthusiasm for all things 21c.
• Beverage knowledge (spirits, beer, wine, especially Bourbon).
• Must pass a background check.

Physical Requirements

• Must be able to carry a full cocktail tray comfortably.
• Must be able to stand and walk for long periods of time.
• Must be able to lift at least 50 pounds.