Event Security Guard-Part-Time

About the role

As front-line representatives of Omaha Performing Arts, the Event Security team provides exceptional customer service and ensures every patron has a safe, positive, and enjoyable experience while attending events at Steelhouse Omaha, Holland Performing Arts Center, Orpheum, and Tenaska Center. The Security team performs a variety of duties while adhering to O-pa Core Values of Collaboration, Trust, Integrity, and Inclusion.

Responsibilities

• Operate walkthrough magnetometers, inspect any bags entering the facility, and ensure prohibited items do not make it inside the facility
• Scan several different ticket types and direct any guests with ticketing issues to the management team OR a box office representative at Steelhouse
• Promote upgraded experience opportunities to guests as they enter the facility
• Help patrons navigate the building by being familiar with key locations within the facility
• Perform ID checks and wristband patrons wanting to purchase alcohol as needed per event
• Monitor exit doors to prevent reentry and alcoholic beverages from leaving the venue
• Work with other departments on closing procedures to ensure the building is clean, orderly and ready for the next event
• As a representative of O-pa, required to adhere to organizational policies, including Harassment Policy, Drug & Alcohol Policy, and Tobacco-Free Workplace Policy
• Play a leading role in emergency situations. Following training procedures to guide patrons to designated areas for shelter and evacuations
• Other duties as assigned

Qualifications

• Must have internet access for digital performance sign-up as well as a valid email account for digital correspondence
• Must work well in a fast-paced team environment, while maintaining a degree of composure and professionalism
• Highly effective oral communication skills with a variety of patrons
• Comfortable working for both indoor and outdoor venues
• Able to assist with large crowds safely and effectively
• Must be at least 17 years of age

Physical Demands/Working Conditions

• Requires acute hearing when providing patron service and advising of time constraints
• Must be able to work in a loud and noisy environment
• Must be able to stand for extended periods of time
• Requires occasional walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping
• May be required to lift up to 10 pounds
• All positions are contingent upon passing a background screen