Event Security Guard - KeyBank Center

About the role

Event Security Guards ensure the safety and enjoyment of guests, contractors, and employees while enforcing company policy in a positive and professional manner through patrolling assigned areas and interpersonal communications. This role monitors and controls the movements of patrons, visitors, and contractors using various methods.

Responsibilities

• Provide a high level of service to patrons before, during, and after events.
• Monitor assigned areas within the arena to ensure guest safety and compliance with building policy.
• Greet, monitor, and control the movements of patrons, visitors, employees, and contractors.
• Conduct varying levels of screening of guests, employees, and visitors as directed.
• Monitor all electronic security systems (fire board, alarm panel, cameras, access system, etc.).
• Remain calm and professional in all situations.
• Report pertinent information to supervisor.

Requirements

• High School Diploma or Equivalent.
• Must have strong customer service skills/experience.
• Must be able to obtain New York State Security Guard Registration and be of good character.
• Previous law enforcement or security experience is preferred.

Work Environment & Physical Demands

• Must be able to lift up to 50 lbs.
• Must be willing and able to respond to emergent situations.
• Must be able to work effectively with limited supervision at times.
• Must be able to stand, sit, and walk for extended and varying periods of time.

Skills

• Communicate effectively.
• Treat guests in a kind and courteous manner.
• Respond to requests for service and assistance.
• Follow policies, procedures, and instructions.
• Use time efficiently.
• Observe safety and security procedures.

Pay

$17.50 an hour.

Schedule

This is a part-time role and must have the flexibility to work extended hours, evenings, weekends, and holidays.