Event Production Technician
About the role
In this capacity, the Event Technician will represent the FIRST brand as an implanted team member for a well-known technology company. You will execute the technical production for mid-level events requiring support with Audio/Video, staging, lighting, and design needs. The role demands a strong technical understanding and practical experience operating event production systems, with extensive experience in A/V and technical direction for both corporate events and live experiential events. The goal is to provide a seamless technology experience to all attendees, press, and partners, as well as create an efficient and reliable technical environment for event staff and vendors.
You will collaborate with internal teams, external clients, and vendor partners on a daily basis.
Responsibilities
- Operate event production equipment including but not limited to Yamaha CL series audio desks, ETC lighting consoles, Ross Carbonite vision switchers, and PTZ camera controllers.
- Provide feedback to the facility Team Lead on event production equipment usage and efficiency.
- Actively liaise with the event production Team Lead to suggest enhancements and improvements to the space.
- Identify new and alternative ways of approaching FIRST’s technical production offering to clients.
- Manage client expectations on production challenges, proactively providing solutions.
- Coordinate and support staging and A/V set up on-site as required.
- Perform day-to-day housekeeping and maintenance of a hi-tech conference venue.
- Provide full event production support including slide decks, video playback, live stream coordination, graphic support, and multi-camera operation.
- Perform basic editing of video footage to provide clients with recordings of their event.
- Coordinate with systems engineers on troubleshooting and incident resolution.
- Provide white-glove customer service to clients and stakeholders.
- Perform regularly scheduled system maintenance checks to ensure all A/V equipment is working properly, in collaboration with the engineering team.
- Flex into operating other event production areas as skills and training allows.
Requirements
- 2-4 years of experience in a relevant role.
- Full understanding of audio-visual technology and advancements including lighting, audio/video output, and power.
- Experience with Unilumen LED walls and WATCHOUT software is a plus.
- Experience with the following equipment/tools is helpful: Yamaha CL series audio desks, Adobe Premiere Pro & Creative Cloud Suite, Keynote, Google Workspace, ETC Ion lighting desk, Crestron Control systems, ROSS Carbonite and Ultrix vision systems, Panasonic PTZ camera controllers, Dante Controller, Shure Wireless Workbench, QLab, and Riedel Communication systems.
- Proficient in the technical delivery of high-quality events.
- Video output experience with strong technical understanding of associated systems.
- Excellent communication and customer service skills to build and maintain relationships.
- Ability to prioritize while adhering to critical project timelines in a fast-paced environment.
- Experience managing day-to-day changes at every level of detail.
- Ability to manage multiple projects with varying levels of production.
- Knowledge of PTZ cameras and controllers.
- Knowledge of livestream/broadcasting (especially streaming to the internet).
- Must be fluent in English.
- Ability to work onsite; this role will be assigned to a primary location but may require flexibility to support across the campus as needed.
Benefits
- Medical, Dental & Vision (including a high deductible health plan option with a health savings account).
- 401(k) retirement plan.
- Five Flexible Spending Accounts options.
- Generous Paid Time Off allowance.
- Employee Assistance Program (EAP).
- Life, Disability & Pet Coverages.
- Wellness stipend.
- Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo, and Aura Identity Theft Protection.
- Discretionary bonus structure.
- Global opportunities: potential to work on projects across different locations with a presence in 7 countries.
Pay
For United States residents, the base pay for this position ranges from $63,143.00 to $72,614.00. This role is also eligible for an annual discretionary bonus and overtime compensation, in accordance with applicable policies.