Event Producer / Jr Event Producer

About the role

The Event Producer is responsible for end-to-end planning, coordination, and execution of ONTHEMARC events - from proposal through post-event evaluation - delivering brand-aligned, operationally precise experiences for clients and guests. Reports to the Director of Production and partners closely with Sales, Operations, Culinary, and Service to ensure seamless delivery and exceptional experiences.

Responsibilities

• Develop comprehensive event plans that align scope, timelines, budgets, and resource needs from booking through completion.
• Cook up floor plans, Run of Show documents, and detailed execution materials that ensure accurate, organized delivery.
• Create packing lists to ensure accurate pack-outs, efficient load-ins, and smooth returns.
• Serve as the primary point of contact for assigned events from booking through post-event evaluation.
• Maintain email correspondence with clients from booking through event completion, confirming logistics and managing expectations.
• Manage client relationships throughout the planning process, ensuring a clear, responsive, and professional experience.
• Proactively maintain repeat client relationships and request post-event reviews across relevant platforms.
• Schedule and conduct tastings for current and prospective clients, capturing feedback and confirming next steps.
• Accompany Sales Managers on client walk-throughs and support event advancement through clear follow-up and documentation.
• Generate proposals, BEOs, invoices, and contracts via Tripleseat, ensuring accuracy, approvals, and timely distribution.
• Manage changes and client requests by updating documentation promptly and maintaining clear version control.
• Track budget-related details and confirm final deliverables with internal teams to ensure what’s sold is what’s executed.
• Coordinate and source all rentals for events, ensuring items match specifications, brand standards, and event requirements.
• Liaise with outside vendors aligned with the OTM brand to ensure consistent, high-quality service delivery.
• Confirm vendor schedules, deliveries, pickups, and setup requirements, resolving issues early to protect timelines.
• Meet rental companies for deliveries as needed, verifying accuracy and addressing discrepancies on-site.
• Create staffing position sheets and day-of communications that set clear roles, timing, and expectations.
• Serve as an Event Captain for assigned events or communicate all event information to the Event Captain responsible for day-of execution.
• Oversee setup, execution, and breakdown to ensure adherence to timelines, design standards, and client expectations.
• Manage staff on-site as needed to support logistics, pace of service, and overall event flow.
• Troubleshoot on-site challenges with composure and efficiency, escalating appropriately while protecting the guest experience.
• Provide clerical, record-keeping, and office support as needed; support other projects and tasks as reasonably assigned.
• Collaborate with Operations and Culinary teams to ensure accurate pack-outs, returns, and reconciliation.
• Participate in post-event evaluations to assess outcomes and identify opportunities for improved processes and client satisfaction.
• Contribute to team-wide best practices that increase consistency, efficiency, and quality across events.

Qualifications

• Bachelor’s degree in Event Management, Marketing, Communications, or a related field.
• Minimum of 3 years of professional experience in event production, catering, or hospitality management.
• Demonstrated success managing multiple large-scale or high-profile events from planning to execution.
• Excellent interpersonal skills to collaborate effectively with diverse internal and external stakeholders.

Preferred Qualifications

• Experience in a fast-paced agency or hospitality group environment.
• Certification in event planning or project management (e.g., CMP, PMP).
• Familiarity with Cvent, Eventbrite, or similar event management platforms.
• Knowledge of current trends in event design, technology, and experiential marketing.

About the role: Junior Event Producer

The Junior Event Producer supports end-to-end planning and execution of ONTHEMARC events, building strong fundamentals in client communication, documentation, and day-of leadership. Reports to the Director of Production and works under the guidance of senior producers while serving as an Event Captain for assigned events.

Responsibilities

• Collaborate with clients to understand event vision, objectives, and priorities, translating needs into clear plans.
• Build detailed event plans, timelines, and schedules that align to ONTHEMARC standards and client goals.
• Cook up menu selections and applicable creative elements (including décor) to support the overall event experience.
• Update menu selections, BEOs, invoices, and contracts via Tripleseat, maintaining accuracy and version control.
• Create floor plans and Run of Show documents as needed to support smooth execution and clear team alignment.
• Complete packing lists to ensure accurate pack-outs and efficient returns.
• Communicate complete event information to the Culinary team and the assigned Event Captain (or serve as Captain when designated), ensuring teams have what they need to execute.
• Attend and Captain 1–2 events weekly, including events produced by other team members, to build operational knowledge and team connection.
• Work most Saturdays (approximately 40 Saturdays per year) based on business and event schedules.
• Oversee event setup and breakdown, including equipment and rental deliveries, ensuring accuracy and readiness.
• Manage on-site staff including servers, food runners, station attendants, bartenders, and porters to maintain pace and standards.
• Run event timelines to ensure each element lands as planned and client expectations are met.
• Troubleshoot on-site issues calmly and quickly, escalating as needed while protecting the guest experience.
• Serve as a main point of contact for assigned clients, providing updates, confirming logistics, and managing expectations.
• Handle communications across OTM, clients, venues, and vendors to maintain clear alignment and timely follow-through.
• Cook up rentals for events, ensuring orders match event requirements, specs, and timelines.
• Liaise with outside vendors aligned with the ONTHEMARC brand to ensure consistent, high-quality service delivery.
• Schedule and conduct tastings for clients, capturing feedback and confirming next steps.
• Schedule client walk-throughs to verify event logistics, flow, and location-specific requirements.
• Maintain organized records and documentation to support accurate planning and repeatable processes.
• Provide office and administrative support as needed; support other projects and tasks as reasonably assigned.
• Conduct post-event reviews with clients and internal teams to assess success and capture actionable feedback.
• Prepare post-event reporting, including any reconciliations, client satisfaction notes, and key lessons learned.
• Request client reviews across relevant platforms to support ONTHEMARC’s reputation and repeat business.

Qualifications

• Hightly organized and eager to learn event production through hands-on planning and frequent on-site execution.
• Comfortable communicating with clients and internal teams with professionalism, clarity, and responsiveness.
• Detail-oriented with strong follow-through - able to manage timelines, documentation, and logistics without gaps.