Event Planning Manager

About the role

The Event Planning Manager’s primary focus is planning and executing all aspects of group sales bookings. This position acts as the liaison between Meeting Planners and the hotel staff, administering the sales agreement, detailing all food, beverage and A/V needs, managing room blocks and pick-up, billing instructions and final review. Event Planning Managers also serve as on-site contacts and are responsible for the smooth execution of all events.

Responsibilities

• Plan and execute successful events, primarily conventions and rooms-only groups
• Prepare all rooms and event documentation and coordinate with property departments and customers to ensure consistent, high-level service throughout the pre-event, event and post-event phases
• Detail all food and beverage, meeting room sets and diagrams
• Manage group billing details and final review
• Host hotel tours and maintain strong customer relationships
• Participate in and may lead event meetings and other staff meetings
• Work as a team member with the sales and events staff
• Collaborate closely with an assigned administrative assistant and other support staff
• Demonstrate Hyatt’s values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing

Qualifications

• Desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Comfort with financial-related tasks, projects and responsibilities
• Extreme attention to detail and strong organizational ability
• Energetic and fun demeanor
• Commitment to delivering a high level of customer service
• Proficiency in general computer knowledge
• Two years of hotel event planning experience or equivalent preferred
• Demonstrates Hyatt’s values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing

Benefits

• 12 free nights at Hyatt hotels globally every year and 50% discounts at F&B outlets
• Affordable medical, dental and vision coverage after 30 days of employment
• Vacation and PTO days
• Access to thousands of national and local partner discounts
• Discounted monthly parking passes for downtown parking and discounted dry cleaning
• Family events and recognition celebrations
• Free Headspace app access and hotel gym access to support mental wellbeing
• Team-building outings and sports/wellbeing activities
• Education assistance of up to $1,000 per year toward personal growth and development
• Regular check-in conversations with managers to discuss career goals
• Wide range of on-property and online training opportunities throughout the year