Event Planning Manager

About the Organization

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions.

Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage—beckoning travelers to deeply connect with the illuminating essence of our surroundings. At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. We turn trips into journeys, encounters into experiences, and jobs into careers.

About the Role

We are seeking a detail-oriented and highly organized Event Planning Manager to manage and execute corporate, group, and incentive events from contract turnover through event completion. This position focuses on business events and group functions, ensuring every detail aligns with client expectations, brand standards, and operational efficiency.

Responsibilities

• Serve as the primary contact for clients after the booking phase, building strong relationships and ensuring all event details are captured and executed.
• Coordinate internal departments (F&B, Banquets, AV, Rooms, etc.) to ensure seamless delivery of group programs and meetings.
• Administer the Sales agreement, detailing all food, beverage, and AV needs, managing room blocks and pick-up, billing instructions, and final reviews.
• Conduct pre-event meetings, create detailed Banquet Event Orders (BEOs), and manage group resumes.
• Act as the liaison between Meeting Planners and hotel staff, and as the on-site contact responsible for the smooth execution of all events.
• Collaborate with Sales, Revenue, and Operations to maximize revenue opportunities and guest satisfaction.
• Maintain accurate event files, timelines, and records in accordance with brand standards.
• Resolve any event-related issues with professionalism, urgency, and client focus.
• Conduct post-event follow-ups, contribute to event recap, and service improvement efforts.

Qualifications

• 2+ years of experience in hotel event planning, group services, or conference planning (non-wedding/social preferred).
• Strong understanding of meeting space operations, event logistics, and banquet coordination.
• Exceptional organizational and communication skills.
• Experience working with Delphi, Opera, or similar systems preferred.
• Ability to manage multiple events and priorities in a fast-paced environment.
• Flexible schedule, including some evenings/weekends as event needs dictate.

Benefits

• Opportunities to work around the world with Hyatt Hotels and Resorts.
• Discounted & complimentary hotel room nights.
• Free employee meals in our employee dining hall.
• Free covered parking.
• Medical, dental, and vision insurance (full-time colleagues).
• Retirement savings plan.
• Excellent training and professional development.
• Tuition/wellness reimbursement, up to $1,000 a year.
• Employee Stock Purchase plan.
• Discounts at various retailers—Apple, AT&T, Verizon, Headspace, and many more.