Event Operations Manager, (Contract)

Role Overview

Term: 3-Month Contract (30 hours/week)
Scope: Approximately 60% event operations & systems-building, and 40% event production.

What You’ll Do

• Own and manage event registration platforms (e.g., Zuddl).
• Design and maintain registration flows, ticket structures, and intricate system configurations.
• Oversee attendee data management, segmentation, and reporting to ensure flawless data accuracy.
• Serve as a bridge ensuring operational alignment across Marketing, Finance, Revenue, and Production teams.
• Aid in end-to-end event planning, including vendor vetting, sourcing, and on-site execution.
• Own budget tracking and reconciliation to ensure all programs deliver against target.
• Keep complex timelines on track, helping to deliver high-impact programs with guidance from senior team members.

We’re Looking for Someone Who Has...

• 3+ years of experience in event operations, marketing operations, or commercial event production.
• Hands-on expertise managing modern event registration systems and tech stacks.
• A strong operational mindset with exceptional attention to detail and a love for data integrity.
• Cross-functional fluency, with proven experience collaborating closely with Commercial and Partnerships teams.
• Stakeholder management skills, including the ability to manage complex timelines and multiple external vendors.
• Adaptability, thriving in fast-paced, ambiguous environments with a self-driven, entrepreneurial spirit.

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.

Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.