Event Operations Manager

About the role

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. This isn't any ordinary office; it's the beginning of a bowled new career as an Event Operations Manager.

Responsibilities

• Host special events; manage your team of event hosts; oversee all setup of appropriate areas
• Work with the Sales staff and Operations team to create a seamless event experience that results in guests booking with us again and again
• Make a personal connection with your event contact and ensure all of their guests' needs are met and exceeded; consistently promote a guest-focused approach to hosting
• Ensure the completion of all event reporting and use guest feedback reports to continuously improve guest satisfaction
• Manage the team by utilizing the client database to forecast events and schedule staff appropriately; counsel and discipline staff as required according to HR guidelines and policies
• Be available to work varying shifts, including weekends, holidays, and extended workdays as needed by your center

Qualifications

• 1 Year+ of Management Experience
• 2+ Years Banquet Captain
• Bachelor’s degree
• Broad Knowledge of/Experience in Event Planning and Execution
• Proficiency in MS Office Suite and database software preferred
• Knowledge of POS register systems

Desired Skills

• Knowledge of F&B and Hospitality Industry

Benefits

The pay rate for this position is $24hr to $26hr. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits.