Event Operations Manager

Qualifications

• Minimum four years’ experience in the fields of event planning and event production.
• Experience with business development and venue and event sales a plus.
• Good understanding of project management, business development, excellent written and verbal communication skills and a friendly and engaging personality.
• Three+ years progressive event and/or hotel/venue management experience.
• Solid knowledge of hospitality and event operations, preferably in the New York City market.
• Strong understanding of event operations and production requirements.
• Excellent communication, organization, and guest relations skills – demonstrated history of ability to both develop and maintain relationships.
• Ability to acknowledge, solve problems and coordinate in a professional manner, keeping the interests of both the guest and Industry City in balance.
• Ability to work a flexible schedule, including weekends and holidays.

Key Responsibilities

• Pre-planning logistics and on-site management of events, ranging from small retreats, workshops and off-sites to 400+ person conferences, holiday parties, concerts, and festivals ranging from 1,000-6,000 concurrent attendees.
• Assist Director of Events in making recommendations to strategically position the IC events business.
• Work in tandem with Director of Events and others on the team to execute all aspects of events and establish IC events procedures to that we provide a first-class experience.
• Manage events from start to finish – email communications, site visits, IC facilities coordination, inventory management, staff scheduling, and on-site management, as needed.
• Responsible for keeping up to date with the latest in events venues in Brooklyn and Manhattan, along with best practices.
• Responsible for monitoring client contractual requirements from both execution and marketing responsibilities.
• Develop and nurture client relationships in an effort to generate repeat business.