Event Onsite Manager

About the role

At GOAT, we staff and support high-stakes gala events for nonprofits. As a GOAT On-Site Lead, you’re the captain of the event crew — ensuring seamless execution, keeping the energy high, solving problems fast, and protecting what matters most: elevating the guest experience.

Responsibilities

• Act as the lead at events, managing all on-site staff, volunteers, and client communication
• Oversee guest-facing moments: check-in, registration, auctions, paddle raises, and donations
• Troubleshoot live tech issues on platforms like GiveSmart, ClickBid, or Classy Live
• Ensure staff and volunteers stay on track
• Make confident, quick decisions in the face of surprises (no-show staff, platform crashes, etc.)
• Keep fundraising moments clean and accurate: capture bids, paddle raises, and donations
• Lead calmly and professionally
• Wrap up with reporting and notes, escalate red flags to management

Requirements

• Must have familiarity with mobile bidding platforms (GiveSmart, Classy, ClickBid, etc.)
• Experience managing teams at live events (especially nonprofit or fundraising-focused)
• Extensive experience working in a customer-facing role
• Ability to stay calm under pressure
• Tech-savvy, easily able to troubleshoot on the fly, train others, and learn new software & platforms
• Exceptionally organized: you do your homework and prep in advance
• A clear communicator who knows how to lead with both kindness and confidence
• Availability nights and weekends

This is a 1099 contract position with most events taking place in the Spring & Fall.