Event Merchandise & Operations Assistant

As the Official Retailer of the University of Utah, the Campus Store serves thousands of fans through event-based merchandise locations featuring officially licensed apparel, gifts, and accessories.

About the role

This position supports the Campus Store's officially licensed Utah Athletics merchandise operations at football games, athletic events, and special campus events throughout the year. Working alongside the Concessions Manager, you will assist with merchandise transportation, event setup, sales operations, inventory management, customer service, and event teardown.

This is a year-round, variable-hour position with the majority of hours occurring during football season. During home football game weeks, employees may work up to 40 hours per week, including evenings, weekends, and late-night event operations. During football away weeks, bye weeks, and non-football seasons, employees should expect approximately 20 hours per week while supporting other University of Utah athletic events and special events.

This position offers opportunities for increased responsibility and advancement within Campus Store event operations, including lead event assignments, independent management of merchandise locations, and expanded operational responsibilities.

Responsibilities

• Assist with setup, operation, and teardown of merchandise locations at University of Utah athletic and special events.
• Transport merchandise, fixtures, equipment, and supplies between storage locations and event venues.
• Drive University vans and box trucks in support of event operations.
• Load, unload, organize, stock, and merchandise officially licensed Utah Athletics apparel, gifts, and accessories.
• Operate point-of-sale systems and accurately process customer transactions.
• Deliver exceptional customer service to fans, guests, and customers.
• Maintain clean, organized, and visually appealing merchandise locations.
• Monitor inventory levels and assist with replenishment and inventory control.
• Assist with end-of-event reconciliation procedures.
• Support event logistics and assist with resolving operational issues during events.
• Work flexible schedules including evenings, weekends, holidays, and extended shifts based on event needs.
• Perform physically demanding work including lifting, carrying, pushing, and moving merchandise and equipment weighing up to 50 pounds.
• Work both indoors and outdoors in varying weather conditions.
• Perform other duties as assigned in support of Campus Store and event operations.

Requirements

• Requires little to no related experience.

Preferences

• Previous experience in retail, merchandising, event operations, athletics, customer service, or related fields.
• Experience operating point-of-sale systems.
• Experience driving vans, box trucks, or similar vehicles.
• Demonstrated ability to work independently in a fast-paced environment.
• Strong organizational, communication, and customer service skills.
• Knowledge of or interest in University of Utah Athletics.
• Valid driver's license with an acceptable driving record.
• Ability to work a flexible schedule and availability for the majority of University of Utah home football games and other assigned athletic events.

Benefits

• Employee discounts on Campus Store merchandise.
• Opportunities for career growth and advancement within the store.
• Flexible scheduling opportunities.

Pay

$18.00 - $20.00 per hour, based on experience.

Schedule

15-20 hours per week off-season, variable during football season, including some late nights and weekends.