Event Marketing Manager

About the role

The Cisco CXO Events team drives significant business impact for Cisco by creating the most engaging and innovative event experiences in the world for our customers, partners and employees. We are a team of strategists, event experience designers, marketers, and technologists working together to deliver award-winning experiences for our audiences. We are looking for a strategic and collaborative Event Marketing Manager to join the CXO Events team to lead the planning and execution of Cisco’s executive customer hosting programs across a portfolio of premier events and strategic partnerships.

Responsibilities

• Lead the strategy, planning, and execution of executive customer engagement programs across Cisco's portfolio of premier events and strategic sponsorships.
• Design and deliver customer experiences that align with business priorities while maximizing sponsorship investments and executive engagement opportunities.
• Own the end-to-end attendee experience, including pre-event engagement through onsite delivery, executive hosting and post-event follow-up.
• Build strong relationships and partnerships across Sponsorship Marketing, Field Marketing, executive stakeholders, internal brand teams, partner agencies, and external vendors.
• Lead cross-functional teams to deliver integrated, high-impact customer experiences across multiple simultaneous programs.
• Drive operational planning and execution across hospitality environments, including branding, buildout, product integration, guest experience, and messaging.
• Partner with audience engagement and field marketing teams to support attendee strategy, customer targeting, and registration goals.
• Develop and manage executive stakeholder engagement strategies that support high-touch customer experiences throughout planning and execution.
• Evaluate program performance against business objectives, delivering post-event insights and executive recaps with recommendations for future optimization.
• Oversee program budgets, forecasting, financial management and reconciliation, including agency/vendor SOW management.

Requirements

You have a passion for hospitality, premium experiences, and creating memorable moments that strengthen customer relationships. You understand that exceptional executive customer experiences go beyond flawless logistics - you recognize how intentional engagement and hospitality strengthen long-term customer relationships and business outcomes. You are a highly organized, self-motivated leader with strong strategic thinking and program management skills. You are skilled at navigating complex stakeholder environments, building trusted partnerships while maintaining alignment with leadership priorities and business objectives. You thrive in fast-paced, high-visibility environments and can effectively prioritize competing demands while remaining calm under pressure. You are equally comfortable developing strategy and rolling up your sleeves to execute with excellence. You are an exceptional communicator who provides clear direction, alignment, and transparency across teams and stakeholders. You possess strong executive presence and are comfortable engaging with senior leadership and high-profile customers. You value diverse perspectives, seek to understand differing viewpoints, and incorporate feedback to strengthen outcomes and decision-making. You are proactive, solutions-oriented, and continuously look for opportunities to elevate programs, processes, and experiences.

Qualifications

• 7+ years of agency and/or client-side experience developing and delivering premium, white-glove hospitality, and experiential marketing programs.
• Background within a B2B technology environment is strongly preferred.
• Demonstrated ability developing customer engagement strategies that align business objectives with executive customer experiences.
• 5+ years of experience managing executive stakeholders, high-profile customer engagements, and navigating complex, cross-functional organizations while operating comfortably in highly visible environments.
• Prominent success managing multiple complex programs simultaneously, prioritizing competing demands, coordinating cross-functional teams, and delivering results in fast-paced, high-pressure environments.
• Excellent written, verbal, and interpersonal communication skills.
• Proven success leading cross-functional teams and managing agencies, vendors, and external partners.
• Proficiency in managing program budgets, forecasting, agency statements of work (SOWs), and financial reconciliation.
• Ability to travel domestically and internationally for site visits, event planning and program execution.
• Proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Word, and Excel.

Skills

• Strategic thinking and program management skills.
• Exceptional organizational and project management abilities.
• Strong communication and interpersonal skills.
• Ability to navigate complex stakeholder environments.
• Experience with hospitality and premium experiences.
• Ability to develop and manage executive stakeholder engagement strategies.
• Proficiency in budgeting, forecasting, and financial management.
• Effective collaboration and teamwork skills.

Benefits

At Cisco, we offer competitive compensation packages, including a starting salary range of $120,200.00 to $152,300.00 for this position, subject to location and individual performance. Additional benefits include:

• Medical, dental, and vision insurance
• A 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year
• 1 paid day off for employee’s birthday
• Year-end holiday shutdown
• 4 paid days off for personal wellness
• Flexible vacation time off program
• Up to 80 hours of sick time off
• Volunteer time off
• Annual bonuses for quota-based sales roles
• Performance-based incentive pay for quota-based sales roles

Pay

The starting salary range for this position is $120,200.00 to $152,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Schedule

This role is full-time and requires domestic and international travel as needed.