Event Manager - Waldorf Astoria Las Vegas

About the role

The iconic Waldorf Astoria is seeking an Event Manager to join their Catering and Events team at the award-winning Las Vegas property. Located in the heart of the Las Vegas Strip, this luxurious hotel features 389 rooms, 6 food and beverage outlets, and 12,000 square feet of meeting space, including a 3-meal restaurant, fine dining restaurant, tea lounge, bar, pool cafe, and in-room dining.

In this role, you will be responsible for the successful event planning and overall execution of all Conferences & Events within the hotel. You will interact frequently with customers and guests to learn about their needs and develop relationships to earn repeat and expanded business.

Responsibilities

• Execute high-quality events: Manage event documentation, facilitate seamless transitions from Sales to service, and serve as the primary client contact on property to ensure smooth execution, proactive issue resolution, and an exceptional event experience.
• Maximize revenue opportunities: Identify upsell opportunities and recommend enhancements to increase contract value and elevate the guest experience.
• Build client relationships: Establish and maintain strong communication with clients throughout the event lifecycle to manage expectations, ensure satisfaction, and drive repeat business.
• Guide team performance: Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service.
• Support the sales process: Participate in client site visits and pre-event meetings; demonstrate product knowledge and assist in shaping event solutions that align with client needs.
• Solve problems in real time: Apply sound judgment to resolve guest concerns, negotiate service adjustments, and address issues calmly and efficiently under pressure.

Qualifications

At Hilton, core values define what it takes to succeed and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership.
• A belief that teamwork drives the best outcomes.
• A sense of ownership and accountability.
• A focus on the present, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an award-winning workplace culture at Hilton, where we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Benefits

At Hilton, the hospitality we’re known for extends to our team members. We invest in your wellbeing with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program.
• Own a piece of Hilton – Invest in Hilton shares at a 15% discount through our employee stock purchase program (ESPP).
• Paid parental leave – Eligible team members, including partners and adoptive parents, receive paid leave.
• Personalized caregiving support – Access dedicated caregiving concierge services to navigate caregiving for yourself and your loved ones.
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
• Mental health resources – Eligible team members can access free counseling and support through our best-in-class Employee Assistance Program (EAP).
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most.
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered.
• Financial security for your future – Our retirement plans make it easier to save for what’s next.

Benefits availability may vary depending on location and terms of employment.