Event Manager, Events & Operations - Pro League

League One Volleyball (LOVB) is reimagining women's sports. Launched in 2019, our company is a mission-led sports performance, training and media enterprise that will change the game of volleyball in the USA and empower new generations of female athletes. It is a groundbreaking time for volleyball in the US with our historic triple Olympic Gold medals in Women's Indoor, Beach and Sitting Volleyball. Volleyball is already the #1 most played girls' youth sport, with 38M current and former players today. Of major sports, it's the only one that is women-first (~90% of players are female). LOVB is capturing this opportunity by creating a strong club business and, from that built-in audience and fandom, building the best Pro League in the world and a digital ecosystem that connects all aspects of LOVB.

About the role

As the full-time seasonal Operations Manager, Events & Operations within the Pro League, you will report to the Senior Manager, Events & Operations, and have supervisory responsibilities leading up to and on Game Day with staff/volunteers and 3rd party contractors. This role is remote (located in Minnesota) with occasional travel for site visits and business-related events, running from September 8 to April 30.

Responsibilities

As Facility Administrator

• Own all areas of event execution and serve as the Facility Administrator and main point of contact for competitions at assigned facilities.
• Support the Senior Manager with the recruitment and onboarding of contracted personnel, including but not limited to the Equipment Manager, VolleyStation Technician, Security Manager, and other roles as needed.
• Develop and present venue-specific standard operating procedures and informational playbooks for game day operations, covering logistics such as floor plan creation, venue layout, internet and power services, load-in/load-out timelines, event run-of-show, room assignments, staffing plan, catering, arrival/departure timelines, fan engagement activations, sponsorship activations, and security.
• Provide detailed facility information to external partners (sponsors, media, broadcast, etc.) to ensure activations and production needs are met in each facility.
• Serve as a resource for teams, media, LOVB staff, volunteers, etc., before, during, and after each competition.
• Communicate all details of event logistics to the LOVB Central Staff prior to arrival on-site at competition facilities and ensure all requests/needs/requirements are fulfilled and executed appropriately.
• Coordinate with Pro Operations to provide all competition day set-ups of team areas, including scheduling and executing planning meetings, coordinating, and communicating match day responsibilities with event staff, and ensuring all tasks are completed to the established minimum standard on competition day.
• Execute competition events with a focus on a positive and memorable experience for all athletes, staff, volunteers, partners, and fans.
• Assist in creation and implementation of Emergency Action Plans (EAPs).
• Source 3rd party partners for staffing, security, rentals, etc., if not provided by venue.
• Coordinate logistics of equipment delivery, install, and return to storage warehouse.
• Work to maximize fan experience in the venue.
• Deliver all events with a focus on event sustainability and reuse.

In Volleyball Operations At Events

• Confirm with Pro Operations the coordination, training, and scheduling of volunteers and gameday staff for on-court operations, including ball crew, floor wipers, etc.
• Collaborate with the Pro Operations staff to develop home event plans and how they impact team operations, inclusive of production timelines, staffing plans, action items, and deadlines.
• Participate in post-event evaluation meetings with Central Staff, events staff, and Directors of Volleyball Operations (DOVO).

In Event Administration

• Maintain and manage event-specific budgets.
• Execute competition events within approved budgetary constraints.
• Manage supplies and equipment and replenish as needed.
• Provide post-event analysis and review to continuously improve experience.
• Maintain detailed information and timelines.
• Manage offsite storage unit in assigned Pro city to include inventory management, equipment maintenance, shipping and receiving, facility organization, and other tasks as necessary.

Requirements

• Ability to work independently with minimal supervision, as well as collaborate closely with a remote team.
• Ability to handle sensitive information with complete confidentiality.
• Ability to work in a fast-paced environment, prioritize appropriately, and handle multiple tasks simultaneously with minimal guidance.
• Ability to think strategically.
• Clear and friendly communication style with strong listening skills, both written and verbal.
• Positive, proactive, organized, and a team player.
• Creative and innovative in maximizing revenue opportunities.
• A mind for detail—you can tell when something’s off.
• High degree of flexibility and readiness to learn, as we are a startup and things are always evolving.
• A forward thinker with the ability to identify and mitigate potential issues, putting out fires calmly when they arise.

Qualifications

• Bachelor’s Degree preferred.
• 4-6 years of events management/coordinator experience for sports events.
• Facilities operations experience.
• Preferred knowledge, understanding, and experience of volleyball.
• Supervisory experience of game day staff, volunteers, and/or other roles.

Schedule

• Full-time seasonal role from September 8 to April 30.
• Required to work nights and weekends, available for all home venue competitions between January and April.
• Travel to non-home venues and additional LOVB Pro tournaments possible.
• Occasional travel may be required for site visits and events.