Event Manager - CAA Speakers

Creative Artists Agency (CAA) is the world’s leading full-service entertainment, media, and sports agency. We represent many of the most successful professionals working in television, film, music, theatre, video games, sports, and digital content. We also provide a range of strategic and marketing consulting services to corporate clients.

About the role

The Event Manager is a detail-oriented and organized individual who successfully manages and executes multiple events simultaneously. This individual must work well under pressure and make tough decisions of significance in a timely manner. It is vital that this person is a creative thinker and remains positive and proactive at all times. They must demonstrate a sense of responsibility, independence, sociability, confidence, self-motivation, and flexibility. The Event Manager works to ensure both Clients and Buyers have all their needs met before, during, and following each event.

Responsibilities

• Act as a liaison between all parties and communicate accurate and comprehensive information to Clients, Buyers, teammates, and other internal departments.
• Ensure all aspects of Client’s participation at events has been considered and discussed, in order to meet and exceed all parties expectations.
• Manage all aspects of Client’s travel, including managing and negotiating travel budgets and additional expenses.
• Provide immediate support for any travel issues that arise, including during nights and weekends. This includes anticipating travel delays, developing contingency plans, and managing last minute or unforeseen complications.
• Negotiate, organize and implement special requests by Clients or Buyers, including book signings, autograph sessions, conference calls, riders, etc.
• Make independent decisions under high pressure circumstances in a cross-functional team environment.
• Review and approve marketing materials, including press releases, advertisements and publications relating to Client’s participation in events.
• Create a comprehensive briefing through meticulous planning, in-depth discussions, contract details and additional research as needed, to ensure all parties expectations are aligned and the event is flawlessly executed.
• Remain current on Client biographies, topics, and styles to serve as point of knowledge for Buyers during the planning stages of their event.
• Manage Client records to ensure the most up-to-date information is available to all members of the Speakers Department.
• Develop, maintain and strengthen relationships with Clients and Buyers.
• Occasionally travel to events and provide on-site support to Clients and Buyer (when required).
• Deliver unparalleled service, providing 24/7 support, creating unmatched value and trust with Clients and Buyers.

Requirements

• BA/BS from an accredited University or College or equivalent work experience required.
• 3+ years of experience with event planning and/or travel management.
• Must have travel experience.
• Available to work an extended schedule, including occasional weekends and evenings, according to demands of the workload and client travel. This role is on call 24/7, in order to properly support clients when they are traveling.
• Customer service experience.
• An aptitude for technology, media, and internet-based research and applications.
• Proficiency in Microsoft products (Word, Excel, PowerPoint, and Outlook) and CRM databases.
• Exceptional verbal, written and interpersonal communication skills.
• Experience that demonstrates the ability to multitask and constantly reprioritize workload.
• Experience in the lecture or travel industry a plus.

Location

This role will be located onsite Monday - Friday at our Los Angeles, Washington, D.C. or New York office.

Pay

The annual base salary for this position is in the range of $71,000 to $79,000 for LA, $68,000 to $75,000 for DC, and $75,000 to $79,000 for NY. This position also is eligible for benefits and discretionary bonus.