Event Manager

What We Offer

• Pay rate: $70,304.00 – $75,000 annually
• Medical, dental, vision insurance
• 401(k) with company matching
• Exclusive worldwide Hilton employee travel discount program

Duties and Responsibilities

• Serve as the liaison between clients and hotel departments, managing all communication from pre-event planning through post-event follow-up
• Conduct pre-conference meetings and site visits with clients and internal stakeholders
• Ensure timely responses to all client inquiries and needs
• Create comprehensive Banquet Event Orders (BEOs), diagrams, and event resumes
• Coordinate all aspects of the event including food & beverage, room setups, audio-visual needs, billing, and vendor logistics
• Ensure alignment between client expectations and operational delivery
• Provide on-site support during events, ensuring seamless execution and client satisfaction
• Act as the main contact during the event for both the client and hotel operations teams
• Monitor service standards and make real-time adjustments to ensure quality
• Conduct post-event evaluations with clients and internal teams to ensure feedback is collected
• Review billing and ensure all charges are accurate before final invoices are issued
• Collaborate with the Director of Events on opportunities for service enhancements and upselling during the service process
• Work closely with Banquet, Culinary, AV, Front Office, Parking and Housekeeping teams to communicate and deliver the event vision
• Attend daily and weekly BEO and operations meetings to ensure proper execution

Qualifications & Requirements

Education & Experience

• Bachelor's Degree or combination of experience and education
• Minimum of 2–4 Years' experience in event management

Required Skills/Abilities

• Excellent organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Extensive knowledge of event planning and catering requirements
• Ability to work with clients to determine and anticipate the needs of the event
• Wedding Market, both outside Caterers/clients and traditional
• Excellent managerial and supervisory skills
• Ability to work at a fast pace
• Extensive knowledge of food hygiene
• Strong organizational and time-management abilities
• Proficient in Microsoft Office Suite; experience with Delphi, Opera, or similar event management systems

Schedule

• Work schedules are based on the operational needs of the business
• Availability to work days, evenings, weekends, and holidays is required for this position