Event Coordinator - Chandler, AZ

Responsibilities

• Provide excellent customer service for the Community Center or office.
• Provide in-language support for members regarding their benefits and accessing care.
• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.
• Schedule and coordinate health events held at the community centers.
• This includes logistic and planning efforts.
• Communicate and coordinate general building repairs with Facilities Manager/Department.
• Maintain a proper inventory of equipment, center supplies and promotional/marketing items.
• Track and monitor traffic flow and utilization of services.
• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.
• Manage the use of space to host meetings and programs while ensuring safety and cleanliness.
• Identify and develop programs and activities that bring value and interest to the center by working closely with the community, Field Engagement and Sales team.

Requirements

• Minimum Qualifications: Bachelor’s in Business, Marketing or Communications, or equivalent experience.
• Must have 1-2 years of hands on professional experience with event or activity planning & coordination.
• Minimum of one (1) year of customer service experience.
• Bilingual in English and a second language required, preferably in Chinese, Vietnamese or Spanish.
• Experience working with an ethnically diverse population.
• Experience working at a health plan, healthcare, non-profit organizations, or senior community preferred.
• Minimum of one (1) year of experience in marketing preferred.

Professional Competencies

• Integrity and Trust
• Customer Focus
• Functional/Technical Skills
• Written/Oral Communications
• Critical/Analytical Thinker

Benefits

• 401(k)
• Paid time off (vacation, holiday, sick leave)
• Health insurance
• Dental Insurance
• Vision insurance
• Life insurance

Schedule

• Full-time onsite (100% in-office)
• Hours of operations: 9am – 6pm
• Standard business hours Monday to Friday/weekends as needed
• Occasional travel may be required for meetings and training sessions.

Physical Demands

• Regularly sit/walk at a workstation in an office or cubicle setting.
• Must occasionally lift and/or move up to 25-50 pounds.