Event & Commercial Operations Executive

About the role

This role is based in our 605 3rd Ave, New York office.

Responsibilities

• Create, manage and enhance the sales inventory to support the sales team in reaching their revenue targets
• Serve as a primary point of contact for sponsor/exhibit clients during onboarding and throughout their lifecycle
• Develop and maintain client resources, including but not limited to maintaining the supplier database, the exhibitor manual and the production of onsite documentation, floor plans, FAQs, and health and safety & sustainability practices and onsite welcome packs.
• Support the successful operational delivery of sponsorship agreements and execution of the exhibit floor, taking on specific projects to see through from planning to onsite.
• Manage branded assets, including collating requirements, placing orders, overseeing deliveries.
• Work with Head of Ops to ensure the commercial ops budget is managed and a healthy profit margin on all commercial items is maintained.
• Work closely with sales teams to identify upsell and cross-sell opportunities
• Cook up with wider event ops team members to resolve any client issues efficiently
• Support on other core deliverables of the shows such as, but not limited to, signage and catering.
• Attend and support other shows within fintech and Informa festivals more widely as time and workload allow

Qualifications

• Ideally at least 3 years working within the exhibition or conference industry
• Ability to work in a high-performing, fast-paced environment
• Works well within a team
• Self-motivated, accountable and sets own goals
• Efficient, pragmatic and detail-oriented
• Superior organization and prioritization skills
• Good communication skills and great customer service
• Patient, calm and composed under pressure
• Flexible, open-minded and adaptable

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

Pay

The salary range for this role is $60,000- $70,000 based on experience.

Schedule

Office attendance is essential. Current pattern is 3 days a week, subject to change.

As this role supports shows across different time zones, alternative work hours will be required, as necessary