Jobs · Administrative · Massachusetts

EVENING SUPPORT SERVICE COORDINATOR

Beth Israel Lahey Health · Cambridge, MA · 1 mo ago
Administrative$18–$24.23/hrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting. Content: - Intro: "When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives." That's about the role? Could be "About the role". Also later: "Provides Transport service to all hospital departments on the evening shift are coordinated in an efficient and timely manner. In addition, duties of the dispatcher are regularly performed." That's also description. - Job Description Principal Duties and Responsibilities: list of duties. We need to extract duties as list items. Let's list duties: - Receives, documents, prioritizes, and coordinates the timely execution and completion of Transport Service requests on the evening shift. - These requests are received via Meditech, telephone, and paging system. - Performs the duties of a dispatcher up to 80% of work time. - Maintains daily log sheets and activity sheets for Transport Service activities. - Performs various quantitative studies as needed. - Serves as the primary contact person between Nursing Administration and the basement support service departments, including Transport Service, Dietary (after 7:30 p.m. only), Receiving, and Materials Distribution. - Arranges for the delivery of services and supplies from these departments, such as preparation and delivery of late patient meals, and the replenishment of supplies and equipment. - Gathers data regarding evening Basement support service activities, and reports to the Transport Supervisor. - Provides information to managers or directors of other basement support service departments as needed. - Makes recommendations to improve evening service delivery. - Assists in training, developing, and evaluating employees. - Provides input into performance reviews of transport employees. - Assists with scheduling for all shifts in the Transport Department. - Ensures adequate staffing on the evening shift, based on need. - This includes calling other Transport Service personnel in to work in the event of sick calls or asking employees to stay beyond their regularly scheduled hours due to hospital need. - within budgetary constraints and conveys this information to Supervisor. (Probably part of previous bullet) - Receives general direction from Transport Supervisor. We need to keep all substantive info. Knowledge, Skills, And Abilities Required: - Ability to read, comprehend, and follow verbal and written instructions. - Basic arithmetic skills, normally acquired through the completion of high school education or equivalent. - Ability to read and understand English. - Two years of hospital support service experience, including one year in a supervisory or lead capacity. - Strong interpersonal and communication skills to delegate and follow up on employee assignments, and to deal effectively with all contacts. - Good organizational and time management skills. - Sitting, standing, walking, carrying, and pushing, but the level or degree is dependent upon shift (assist in lifting and moving patients less than 20% of time). WORKING CONDITIONS: - Occasional exposure to some patient care areas and biological specimens. - May occasionally be required to push patients or lift heavy equipment. Pay Range $18.00 - $24.23 and description. Benefits: Not mentioned explicitly. No benefits listed. So we should not create Benefits section. Schedule: Not explicitly mentioned besides evening shift. The role is evening shift. Could be schedule info: "evening shift". Might be considered schedule. The posting mentions "evening shift" multiple times. Could we create a Schedule section with "Evening shift"? It's specific content. The rule: include a section ONLY when posting has real, specific content for it. So we can include Schedule with "Evening shift". However we need to avoid filler like "varies". It's specific: evening shift. So we can include. Pay: we have pay range, so include Pay section. About the role: we have introductory sentences. Responsibilities: we have duties list. Requirements: maybe combine Knowledge, Skills, Abilities and Working Conditions? Could separate Requirements (experience, education) and Skills (interpersonal, etc). But we have headings: Requirements, Qualifications, Skills. We need to decide which to use. We have: Knowledge, Skills, And Abilities Required (includes abilities, skills). Also "Two years of hospital support service experience, including one year in a supervisory or lead capacity." That's experience requirement. We could put Requirements: experience and education (basic arithmetic, high school). Skills: interpersonal communication, organizational, time management. Qualifications: maybe not needed. But we must not create thin sections. Let's see if we have enough for each. We could do: - About the role (intro) - Responsibilities (duties list) - Requirements (experience, education, ability to read English, basic arithmetic) - Skills (interpersonal communication, organizational/time management, ability to follow instructions) - Pay (range) - Schedule (evening shift) We could also include Working Conditions as part of Requirements or separate? Not a heading we have; we could fold into Requirements or Skills. But we have no heading for Working Conditions. Could include under Requirements as "Working conditions: occasional exposure..." but that's not a skill. Might be okay to include in Requirements. We must not repeat job title as heading. Not needed. We must not include boilerplate like EEO etc. Remove. We must not include application instructions. We must preserve all substantive info. So we need to include all duties, all knowledge/skills/abilities, working conditions, pay range, schedule. Let's craft HTML. Structure:

About the role

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Provides Transport service to all hospital departments on the evening shift are coordinated in an efficient and timely manner. In addition, duties of the dispatcher are regularly performed.

Responsibilities

  • Receives, documents, prioritizes, and coordinates the timely execution and completion of Transport Service requests on the evening shift.
  • These requests are received via Meditech, telephone, and paging system.
  • Performs the duties of a dispatcher up to 80% of work time.
  • Maintains daily log sheets and activity sheets for Transport Service activities.
  • Performs various quantitative studies as needed.
  • Serves as the primary contact person between Nursing Administration and the basement support service departments, including Transport Service, Dietary (after 7:30 p.m. only), Receiving, and Materials Distribution.
  • Arranges for the delivery of services and supplies from these departments, such as preparation and delivery of late patient meals, and the replenishment of supplies and equipment.
  • Gathers data regarding evening Basement support service activities, and reports to the Transport Supervisor.
  • Provides information to managers or directors of other basement support service departments as needed.
  • Makes recommendations to improve evening service delivery.
  • Assists in training, developing, and evaluating employees.
  • Provides input into performance reviews of transport employees.
  • Assists with scheduling for all shifts in the Transport Department.
  • Ensures adequate staffing on the evening shift, based on need.
  • This includes calling other Transport Service personnel in to work in the event of sick calls or asking employees to stay beyond their regularly scheduled hours due to hospital need, within budgetary constraints and conveys this information to Supervisor.
  • Receives general direction from Transport Supervisor.

Requirements

  • Ability to read, comprehend, and follow verbal and written instructions.
  • Basic arithmetic skills, normally acquired through the completion of high school education or equivalent.
  • Ability to read and understand English.
  • Two years of hospital support service experience, including one year in a supervisory or lead capacity.
  • Occasional exposure to some patient care areas and biological specimens.
  • May occasionally be required to push patients or lift heavy equipment.

Skills

  • Strong interpersonal and communication skills to delegate and follow up on employee assignments, and to deal effectively with all contacts.
  • Good organizational and time management skills.
  • Sitting, standing, walking, carrying, and pushing, but the level or degree is dependent upon shift (assist in lifting and moving patients less than 20% of time).

Pay

Pay Range $18.00 - $24.23. The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

Schedule

Evening shift.

Check we didn't miss any substantive info: The intro also had "Provides Transport service to all hospital departments on the evening shift are coordinated in an efficient and timely manner. In addition, duties of the dispatcher are regularly performed." That's included in About the role. We also had "Performs the duties of a dispatcher up to 80% of work time." included. We also had "Maintains daily log sheets and activity sheets for Transport Service activities." included. We also had "Performs various quantitative studies as needed." included. We also had "Serves as the primary contact person between Nursing Administration and the basement support service departments, including Transport Service, Dietary (after 7:30 p.m. only), Receiving, and Materials Distribution." included. We also had "Arranges for the delivery of services and supplies from these departments, such as preparation and delivery of late patient meals, and the replenishment of supplies and equipment." included. We also had "Gathers data regarding evening Basement support service activities, and reports to the Transport Supervisor." included. We also had "Provides information to managers or directors of other basement support service departments as needed." included. We also had "Makes recommendations to improve evening service delivery." included. We also had "Assists in training, developing, and evaluating employees." included. We also had "Provides input into performance reviews of transport employees." included. We also had "Assists with scheduling for all shifts in the Transport Department." included. We also had "Ensures adequate staffing on the evening shift, based on need." included. We also had "This includes calling other Transport Service personnel in to work in the event of sick calls or asking employees to stay beyond their regularly scheduled hours due to hospital need, within budgetary constraints and conveys this information to Supervisor." included. We also had "Receives general direction from Transport Supervisor." included. We also had "Ability to read, comprehend, and follow verbal and written instructions." included. We also had "Basic arithmetic skills, normally acquired through the completion of high school education or equivalent." included. We also had "Ability to read and understand English." included. We also had "Two years of hospital support service experience, including one year in a supervisory or lead capacity." included. We also had "Strong interpersonal and communication skills to delegate and follow up on employee assignments, and to deal effectively with all contacts." included. We also had "Good organizational and time management skills." included. We also had "Sitting, standing, walking, carrying, and pushing, but the level or degree is dependent upon shift (assist in lifting and moving patients less than 20% of time)." included. We also had "Occasional exposure to some patient care areas and biological specimens." included. We also had "May occasionally be required to push patients or lift heavy equipment

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