EVENING ROOM ATTENDANT/HOTEL HOUSEKEEPING (12pm, 1pm shift)

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele. Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience. Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team!

About the Role

We are seeking a service-minded ambassador for the Evening Room Attendant/Housekeeping position.

Benefits

• Unlimited career development opportunities, both nationally and internationally
• Be part of a high performing team which supports and inspires you to reach your highest potential
• Give back through our Corporate Social Responsibility activities and local community based philanthropy

Responsibilities

• Preparing and pampering our clientele with the highest level of service creating their “home away from home.” Create a “feel welcome” experience for all who enter our doors
• Performing general and deep cleaning tasks, including vacuuming, mopping and dusting
• Ensuring the highest level of guestroom cleanliness and immaculate preparation of our Sofitel Bed Concept for an exceptional sleep experience
• Interacting with guests and responding thoughtfully and independently while creating memorable experiences
• Exercising good judgment and strong intuition to anticipate guest needs

Qualifications

• Passion for excellence and delivering personalized customer service with a strong commitment to creating the desired guest experience for all
• Ability to work under pressure while maintaining a sense of poise and professionalism
• Ability to naturally engage with guests and show empathy; genuine care and concern for both the well-being of guests and fellow team members
• Positive, can-do, team player attitude
• Strong desire to support and assist your department and other hotel colleagues, and help them navigate and overcome roadblocks and obstacles
• Desire to learn and grow in a fast paced, chic, exciting environment

Team & Working Environment

Be part of an exciting and influential team to guide the transformation of luxury, French hospitality. We recognize and celebrate team and individual successes. A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests.

Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.