Evening Manager

Job Summary

To effectively direct and manage all aspects of the store during the evening hours of operation.

Essential Job Functions

• To assure that all store personnel are courteous to all customers and that all customer complaints/requests are handled properly and professionally.
• Responsible for efficient and effective delegation of duties to achieve maximum performance and proper follow-up procedures.
• To maintain a housekeeping program which ensures and orderly and clean store that is pleasing to the customer’s eye.
• Maintain the building and equipment to meet maximum safety operations.
• Responsible for optimal freshness of all products and proper merchandising to achieve maximum sales and profits by ensuring all employees stay on task to complete their job responsibilities.
• To implement and maintain effective fire and safety programs set forth by Risk Management.
• To implement and maintain effective security standards inside and outside of the store, which are set forth by the Loss Prevention Department.
• To greet all customers and thank them for their patronage while on the sales floor.
• To conduct store refrigeration checks throughout the evening hours per company standards.
• To provide coaching, guidance, and support to staff to ensure high levels of performance and engagement.

Supplemental Job Functions

• To help at the service desk as needed, such as covering breaks/lunches as well as verification of bank deposits.
• To assist in any department in the store on an as needed basis.
• To communicate any problems that occur in the evening to the store manager or the department managers.
• To assist in all aspects of the grocery department including but not limited to building displays, merchandising, signage, collecting carts, and general stocking.

Minimum Knowledge, Skills, And Abilities Required

• A minimum requirement of a high school education.
• A college education is helpful but not required.
• At least 1 year of management experience in a retail environment is required.
• The ability to make critical decisions and provide effective leadership.
• Excellent communication skills to deal with customers and other employees.
• The ability to lift up to fifty pounds (50 lbs.) approximately thirty percent (30%) of the time.
• The ability to operate a pallet jack, step carts, and the “Big Joe”.
• The ability to stand upright for most of your scheduled work shift.